0 Replies Latest reply on Dec 10, 2017 8:41 AM by rabidfx

    DisplayPort not working on a RX560 4G

    rabidfx

      Hello, I just purchased a RX 560 4G, and I can't get it to work with my monitor through DisplayPort. The monitor stays dark, both during the boot phase or when arrived on the OS. The screen is not detected in AMD's tools.

       

      Is there some specific installation or change to do in order to activate the DisplayPort capabilities of the RX 560?

       

      What works:

      • Connection between the RX560 and the screen is ok through HDMI.
      • The screen works without any problem with another computer through DisplayPort, with the same cable.

       

      Relevant bits:

      • Sapphire Pulse Radeon RX 560 4G
      • Iiyama G2730HSU
      • Windows 10 64-bits
      • Crimson drivers 17.11.4-nov27