AnsweredAssumed Answered

Computer Stutters when watching (copyrighted) content

Question asked by greatgriffin on Dec 8, 2017
Latest reply on Dec 11, 2017 by xlaxplaya

Hello, my name is Devon.
I watch Netflix quite often, but recently, and encountered an issue. While watching a show, my computer will freeze for a half a second, every 2 seconds; even when paused or minimized. And its not just the video, other windows that are open stutter this way as well (my mouse curser stutters as well). I use Flixter desktop for all of my digital copies, which cause the stuttering as well. YouTube works fine, with the exception of YouTube Purchases (eg, Star Wars: The Force Awakens); this leads me to believe that "only Copyrighted content causes the Issue". The day before the Issue started, I updated: Radeon Settings to 17.11.4

 

Computer Specs.

 

OS: Windows 10 Home 64-bit
Graphics Card: AMD R9 380 4GB
CPU: AMD FX 8320 3.5 GHz overclocked to 4.1 GHz
RAM: 16GB

 

Solutions I have Tried.
Uninstalling "AMD Software" from my programs and features
Doing a PC Reset, (uninstalling and reinstalling Windows, while keeping personal files).

 

Things that Cause the Issue
Anything on Netflix
All HD movies/Shows on Flixter Desktop
All HD movies/shows at www.flixstervideo.com
YouTube Purchases such as Star Wars: The Forse Awakens

 


Things that don't cause the Issue
Watching DVDs using VLC does not cause the Issue
Regular YouTube Videos don't cause the Issue
Computer Games don't cause the Issue
Flixter Desktop movies/shows in SD
All movies/shows in SD at www.flixstervideo.com

 

Outcomes