AnsweredAssumed Answered

Black Screen When Windows Loads - HD7800 Win 10

Question asked by inakri on Dec 7, 2017
Latest reply on Dec 7, 2017 by inakri

I was playing Rainbow Six when my screen turned grey with vertical lines. I thought it was a game problem, so I tried to quit the game, what I couldn´t, then I turned off the PC by pressing the tower´s button. Now, when I turn on the pc and windows finishes loading, black screen. I dont know what to do, I have tried all the troubleshoot options, even formating, and nothing. I can enter into the safe mode, and once there i disabled all drivers, I even used a DDU, that let me enter into the normal mode, but if I try to reinstall drivers or enable the video card, the black screen appears again, I am desperate, I could´t even format!!!

UPDATE:I managed to format, but when I tried to reinstall drivers, black screen again.


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.