2 Replies Latest reply on Dec 7, 2017 10:39 AM by goldensama

    AMD A8-7650K Overheating

    goldensama

      Hi there. Ever since the Windows creative suite update a couple of days ago, my PC has been mysteriously shutting off on its own. After a little research online and monitoring internal temperatures, I found out that the most likely cause was my Graphics Card overheating and restarting the PC to prevent damage.

       

      I don't know what all information I should share, so here's everything.

       

       

      Radeon Software Version - 17.11.1

      Radeon Software Edition - Crimson ReLive

      Graphics Chipset - AMD Radeon (TM) R7 370 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 985 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - AMD A8-7650K Radeon R7, 10 Compute Cores 4C+6G

       

      Radeon Settings Version - 2017.1102.1456.25052

      Driver Packaging Version - 17.40.1031-171102a-320046C-CrimsonReLive

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1624

      Direct3D® Version - 9.14.10.01304

      OpenGL® Version - 6.14.10.13497

      OpenCL™ Version - 23.20.788.0

      AMD Mantle Version - 9.1.10.0228

      AMD Mantle API Version - 102400

      AMD Audio Driver Version - 10.0.1.4

      Vulkan™ Driver Version - 1.7.0

      Vulkan™ API Version - 1.0.54

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon (TM) R7 370 Series

      Device ID - 6811

      Vendor ID - 1002

      SubSystem ID - 2015

      SubSystem Vendor ID - 148C

      Revision ID - 81

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 3.0 x16

      BIOS Version - 015.049.000.005

      BIOS Part Number - 113-C634-001

      BIOS Date - 2015/09/22 01:46

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Memory Clock - 1425 MHz

      Core Clock - 985 MHz

      Total Memory Bandwidth - 182 GByte/s

      Memory Bit Rate - 5.70 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

       

      According to CPUID HWMonitor, the temperature is running between 52C and 78C.

       

      Thus far, I have updated my driver and cleaned the fans of my PC.