AnsweredAssumed Answered

RX 480 Black Screen Then Exclamation Mark In Device Manager - 17.11.4

Question asked by vodo on Dec 2, 2017
Latest reply on Dec 3, 2017 by falita

Hello, i have Nitro+ R480 4G OC GPU, and for some time i can use it for gaming or 4k video, only as base GPU. The problem was noticed about a week ago, and so far no solution. I try numerous drivers, newsest, oldest, no change. I uninstall the driver with DDU under safe mode, update with newest driver, but nothing happens.In Device manager i see the GPU (RX 480) bit with exclamation mark  ... When came out driver version 17.11.4 it was OK, the GPU works, have some games, some movies and i was relaxed...finaly. But today i was playng Project Cars and suddenly the screen turns black and the PC froze...after restart... guess whos back | exclamation mark  | and try to uninstall driver again (safe mode), update to newest driver. Any help? Does will solve the problem if the Windows is reinstalled or there is no connection?

My setup

CPU: I3 6100

MB: Asrock Z170 Extreme 4

GPU Nitro+ R480 4G OC

Ram: 8GB Corsair Vengeance

SSD:Samsung M2.2280 MZNLF128HCHP (It was from my laptop)

HDD: 2TB Samsung


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.