AnsweredAssumed Answered

Unable to install 14.4 drivers for sapphire r7 250 1gb gddr5 on windows XP

Question asked by zappman123 on Dec 1, 2017
Latest reply on Dec 4, 2017 by amdmatt
  • AMD Graphics Card
    • Sapphire Radeon r7 250 1gb gddr5
  • Desktop
  • Operating System
    • Windows XP 32 bit SP3
  • Driver version installed
    • None
  • Display Devices

Flatron W1943SS

  • Motherboard + Bios Revision
    • Gigabyte EP43-UD3L BIOS v6.00PG
    • Intel ep5400 dual core 2.7ghz
  • Power Supply Unit  Make, Model & Wattage
  • OCZ modxstream pro 500w
  • RAM
    • Kingston ValueRAM DDR2  4GB



As stated in thread title I have been trying to install drivers for this card without success. Steps taken before installing new drivers were to uninstall previous drivers for the 4850 that I replaced using proper procedures (ran DDU in safe mode removing all AMD drivers).


Booted up PC with the new GPU in place and I get the found new hardware VGA compatible prompt (also I have made sure the GPU is connected through VGA to my monitor)


I got the drivers from AMDs website (14-4-xp32-64-dd-ccc-Pack3) and first extracted, then ran setup but here I ran into problems (see pic attached setup.jpg). I followed through with the installation of these programs (I believe there should be installations for CCC as well, but I am not given the option to even select it), yet when it is complete I do not get the prompt to restart my PC, and even when I do as I get into windows my GPU is still only recognized as a VGA controller, I also get the same found new hardware VGA compatible prompt wizard, and seemingly no AMD drivers have been installed.


If I try to install the drivers through device manager I also run into problems, as even when I tell it where to look for the drivers I get this error (see pic attached hardware update wizard.jpg)


Any help regarding this issue will be greatly appreciated. I will try to the best of my ability to follow instructions but please do bear with me as I am not the best at these things.