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Display In Low Resolution After Windows 10 Update - HD4000 Series

Question asked by yazfan on Nov 27, 2017
Latest reply on Feb 7, 2018 by herohrx1125

I updated Windows 10 but my display appeared almost as though in "safe mode".  A Microsoft support person told me that the AMD driver for my graphics card was not compatible for the recent Windows 10 update.  The support tech replaced my driver with an earlier version and now the screen display is improved.  The tech told me I had to wait for AMD to update their drivers for the current Windows 10 update or I had to buy a new graphics card HD Series 5000 or higher.  Does anyone know if AMD will update its drivers for earlier graphics cards to accommodate the current Windows 10 updates?


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.