0 Replies Latest reply on Nov 17, 2017 1:30 AM by mervrob21

    AMD Radeon Settings window will not open, have no access to it "Radeon R5 435"

    mervrob21

      Keep getting this report every time I attempt to access AMD Radeon settings either via desktop, start menu icon or RadeonSettings.exe.

      My computer had just finished downloading Feature update to Windows 10, version 1709 and I also note that there was a device install at the same time.

      Before windows update I had no problems access the settings.

      I am not an expert in computing so I have no idea what to do if I am unable to access the settings window.

      Source

      Radeon Settings: Host Application

      Summary

      Stopped working

      Date

      17/11/2017 00:40

      Status

      Report sent

      Description

      Faulting Application Path: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

      Problem signature

      Problem Event Name: APPCRASH

      Application Name: RadeonSettings.exe

      Application Version: 10.1.1.1681

      Application Timestamp: 59fb698e

      Fault Module Name: atiadlxx.dll

      Fault Module Version: 21.19.512.12

      Fault Module Timestamp: 58912606

      Exception Code: c0000005

      Exception Offset: 0000000000082cf7

      OS Version: 10.0.16299.2.0.0.768.101

      Locale ID: 2057

      Additional Information 1: 28ea

      Additional Information 2: 28ea1a70ec75b3aaa2ba2c156e8a93b0

      Additional Information 3: 7f45

      Additional Information 4: 7f45991eb6920da26d9b0c6ca08ee838

      Extra information about the problem

      Bucket ID: 0ec53234e4a93016aa8a7873c127d7df (120866912326)