AnsweredAssumed Answered

AMD Radeon Settings window will not open, have no access to it "Radeon R5 435"

Question asked by mervrob21 on Nov 16, 2017

Keep getting this report every time I attempt to access AMD Radeon settings either via desktop, start menu icon or RadeonSettings.exe.

My computer had just finished downloading Feature update to Windows 10, version 1709 and I also note that there was a device install at the same time.

Before windows update I had no problems access the settings.

I am not an expert in computing so I have no idea what to do if I am unable to access the settings window.

Source

Radeon Settings: Host Application

Summary

Stopped working

Date

17/11/2017 00:40

Status

Report sent

Description

Faulting Application Path: C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: RadeonSettings.exe

Application Version: 10.1.1.1681

Application Timestamp: 59fb698e

Fault Module Name: atiadlxx.dll

Fault Module Version: 21.19.512.12

Fault Module Timestamp: 58912606

Exception Code: c0000005

Exception Offset: 0000000000082cf7

OS Version: 10.0.16299.2.0.0.768.101

Locale ID: 2057

Additional Information 1: 28ea

Additional Information 2: 28ea1a70ec75b3aaa2ba2c156e8a93b0

Additional Information 3: 7f45

Additional Information 4: 7f45991eb6920da26d9b0c6ca08ee838

Extra information about the problem

Bucket ID: 0ec53234e4a93016aa8a7873c127d7df (120866912326)

Outcomes