2 Replies Latest reply on Nov 25, 2017 7:15 AM by fury

    RX Vega 64 not detected

    fury

      Hi, i just bought a new RX Vega 64 HIS card and installed it. I updated my bios (motherboard z97 pc mate with Xeon 1231v3) to the latest available version. Deinstalled all gpu drivers with amd uninstall tool and ddu.

       

      I tried to install the latest Crímson Software but it fails due to an error: Package Manager The driver package does not specify a hardware identifier.

       

      The card does not show up properly in the device manager either. The card is correctly installed and connected and i am actually using it to browse now (troubleshoot) but i cannot install the driver or get it to run 3d applications.

       

      Help would be highly appreciated.

       

      best regards

       

      marc