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Radeon Settings Won't Open - RX 580 - Win 10

Question asked by lunarphoenix on Nov 15, 2017
Latest reply on Nov 23, 2017 by amdmatt

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Desktop with windows 10 home

Msi rx 580 gaming x

ryzen 5 1600

g.skill tridentz 16gb 3200mhz ram

asrock fatality k4 gaming mobo

cooler master g550 m power source

Samsung 250gb evo ssd

Toshiba 1tb hdd

My computer is brand new and it worked fine for the first day but when I turned it on the next day It started having a lot of issues and crashes so I formatted and clean installed the previous drivers that I found on msi's page because amd's manual search won't work.And since then i can't open the amd radeon setting(2nd pic) and after a while this happens(1st pic). What's wrong and how can I fix it?

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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amdmatt

Nov 20, 2017 10:56 AM

Please try the steps listed here and let me know if you are still having problems. Clean Install AMD Graphics Drivers

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lunarphoenix @ amdmatt on Nov 20, 2017 11:10 AM

I already did that with both ddu and the amd uninstaller software and followed all the steps that microsoft suggested too. I tried doing it with older drivers too but I keep having issues, and i don't think it's the gpu because it worked perfectly the first day and it still works fine when i have no drivers installed.

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amdmatt

@ lunarphoenix on Nov 23, 2017 11:56 PM

Looks like you might have to clean install Windows then as something is not working right.

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amdmatt Nov 20, 2017 10:56 AM
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Please try the steps listed here and let me know if you are still having problems. Clean Install AMD Graphics Drivers
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- lunarphoenix @ amdmatt on Nov 20, 2017 11:10 AM
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  I already did that with both ddu and the amd uninstaller software and followed all the steps that microsoft suggested too. I tried doing it with older drivers too but I keep having issues, and i don't think it's the gpu because it worked perfectly the first day and it still works fine when i have no drivers installed.
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  - amdmatt @ lunarphoenix on Nov 23, 2017 11:56 PM
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    Looks like you might have to clean install Windows then as something is not working right.
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Radeon Settings Won't Open - RX 580 - Win 10

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