0 Replies Latest reply on Nov 5, 2017 7:06 AM by ovidiu

    AMD External Events Utility causing crash to Mirillis Splash 2.x.x versions... Crimson 17.1.1 installed

    ovidiu

      Hello,

      I recently installed Windows 10 Pro x64 on my Dell Inspiron 5567 laptop with latest drivers from dell support

      After installing Splash 2.1 and trying to start the program it crashes with the following error :

      Splash has stopped working

      A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available

      Error log :

      Faulting application name: Splash.exe, version: 2.1.0.0, time stamp: 0x59257400

      Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

      Exception code: 0xc0000005

      Fault offset: 0x00000000

      Faulting process id: 0xb68

      Faulting application start time: 0x01d3561e802aabde

      Faulting application path: C:\Program Files (x86)\Mirillis\Splash\Splash.exe

      Faulting module path: unknown

      Report Id: 5ea760b0-ff6e-4ee8-8c62-9a5cf6504099

      Faulting package full name:

      Faulting package-relative application ID:

       

      Fixed this when I manualy stopped AMD External Events Utility Service

      Is this AMD External Events Utility affecting my GPU performance when gaming or when I watch videos with Splash ?

      Hope this issue will be solved on the next Crimson driver update !