5 Replies Latest reply on Nov 6, 2017 10:22 AM by andream

    Error 1603 when installing driver - RX 480 Win 10

    andream

      If I try to install the latest driver version 17.10.3, the installation won't finish because I get the 1603 error at the end. I already followed all this guide: Error 1603 – A General Error Has Occurred During the Installation of the AMD Software Package

       

      I also tried the 17.10.1 version but I get the same error. The only working version (which I have now) is the Beta for Windows 10 Fall Creators Update. If I try to update from the AMD Radeon Settings panel, it finds the 17.10.3 but at the end of the installation I get the 1603 error.

       

      I had the latest version 17.10.3 this morning but since I had a problem with another software (but the issue shouldn't be related) I tried to install a previous version (17.10.1) and I did a clean installation: I thought that the clean installation would uninstall the drivers and install the "new" one but it only uninstalled, so I tried to install the 17.10.1 after the computer reboot but I couldn't.

       

      I don't know if it may be related but I had a problem right after the Fall Creators update two weeks ago (I couldn't open the AMD Radeon Settings panel) but after installing the Beta driver it worked and I could update to the new versions when they came out.

       

      The only important thing that changed recently on my computer should be the Windows update for Adoble Flash Player (today).

       

      - Graphics Card: MSI RX 480 Gaming X, 4 GB

      - Desktop or Laptop System: Desktop

      - Operating System: Windows 10 Pro 64 bit

      - Driver version installed: BETA 17.40-171010a-318962E-CrimsonReLive (Windows 10 Fall Creators Update)

      - Display Devices: Philips 190CW, 1440x900

      - Motherboard + Bios Revision: MSI H110M Pro-VD, American Megatrends Inc. 2.B0 15/12/2016

      - CPU: i7-6700K

      - Power Supply Unit: Corsair VS550

      - RAM: 16 GB

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.