AnsweredAssumed Answered

R9 380 black screen, no DVI signal

Question asked by pedrom on Nov 2, 2017
Latest reply on Nov 2, 2017 by benman2785

Hello

 

I have a Radeon r9 380 and in the last week, apparently without cause, my display just went dark, after the windows 10 logo.

After a bit of work, I think I have narrowed the problem to the graphics card, mostly because I have picture when booting into safe mode and after reinstalling windows, and everything functioning right, the moment I installed the GPU drivers, the signal to the monitor was lost.

I can't remember if this occurred after installing some new driver or if its a hardware problem, but I have uninstalled and reinstalled the drivers, using the files from the and site.

Any help would be very welcome.

 

Best regards,

 

Pedro

Outcomes