AnsweredAssumed Answered

A8-7420 Black Screen Installing Drivers

Question asked by willemvd on Oct 28, 2017
Latest reply on Nov 9, 2017 by willemvd

Hey guys,


I have a windows 10 laptop with AMD A8-7410 APU with AMD Radeon R5 Graphics 2.20Ghz. A couple of months ago, I've upgraded my drivers via the website. When the download was complete, my PC just crashed and would not start up again. I had to take it to a tech store to have it fixed. Everytime I want to install my drivers again, this happens. My pc needs to start up again, but I always get a black screen. I used to be able to play my games (like rs and cod) on a quite stable way, but now, it is completely impossible to play. I've searched online for so long to solve this problem, but my tech skills are to limited to solve this myself. I'm a uni student, so everytime I need to reset my PC, I lose a lot of data.


Could somebody please help me? I would be forever gratefull.

Kind regards


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.