15 Replies Latest reply on Apr 5, 2018 11:49 PM by spacekiller2090

    AMD Radeon R9 380 Series crashing, multiple problems, windows10 64bit. What needs to be fixed?

    gib

      Alright guys, here we go. I am very new to computers and i believe quite a bit needs to be fixed with mine. I think i am bottle-necking, just not sure exactly what...

      Level 100 noob here, so please be patient with me.. lol.

       

      General problems, would like to know if its my graphics card or my other specs. Something is definitely bottle-necking something i believe, and im sure i need to update quite a bit but honestly dont know how :/ i used to run any game i play [csgo, overwatch, starwars battlefront, h1z1, TF2, and many more]on ultra 1920x1080HD

       

       

      Generated by Piriform Speccy v1.31.732

      28 Oct 2017 @ 14:14

      http://speccy.piriform.com/results/WfQrMbAkVw1YekMzZGIl5oJ

      Hope that doesnt give away anything personal :/ but were men here, please help me, ANY help at all is much much appreciated...

       

      usually everything is pretty high, i play star wars battlefront quite a bit and my radeon relive settings are this

      Screen res  -1920x1080

      anti aliasing - adaptive multisampling

      morphological filter is on

      anisotropic filtering - application settings

      texture filtering - performance

      surfrace formate optimazation - on

      vertical refresh - always off

      openGL triple buffering - on

      shader cache - AMD optimized

      tesselation - AMD optimised

      frame rate  control - 300

       

       

      global settings are just set to default i believe

       

       

      system settings from radeon relive 17.10.3

      Radeon Software Version - 17.10.3

      Radeon Software Edition - Crimson ReLive

      Graphics Chipset - AMD Radeon (TM) R9 380 Series

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Core Clock - 980 MHz

      Windows Version - Windows 10 (64 bit)

      System Memory - 8 GB

      CPU Type - AMD FX(tm)-6300 Six-Core Processor

       

       

      Software

      Radeon Settings Version - 2017.1026.2226.38569

      Driver Packaging Version - 17.40.1021.1011-171026a1-319547E-CrimsonReLive

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1624

      Direct3D® Version - 9.14.10.01304

      OpenGL® Version - 6.14.10.13497

      OpenCL™ Version - 23.20.782.259

      AMD Mantle Version - 9.1.10.0228

      AMD Mantle API Version - 102400

      AMD Audio Driver Version - 10.0.1.4

      Vulkan™ Driver Version - 1.7.0

      Vulkan™ API Version - 1.0.54

       

       

      Hardware

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon (TM) R9 380 Series

      Device ID - 6939

      Vendor ID - 1002

      SubSystem ID - 2359

      SubSystem Vendor ID - 148C

      Revision ID - F1

      Bus Type - PCI Express 3.0

      Current Bus Settings - PCI Express 2.0 x16

      BIOS Version - 015.049.000.009

      BIOS Part Number - 113-C7660300-009

      BIOS Date - 2015/12/09 02:50

      Memory Size - 4096 MB

      Memory Type - GDDR5

      Memory Clock - 1475 MHz

      Core Clock - 980 MHz

      Total Memory Bandwidth - 188 GByte/s

      Memory Bit Rate - 5.90 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

       

       

       

       

      AMD FX-6300 six-core Processor - I use the application piriform specy here is a screenshot

      http://speccy.piriform.com/results/nJnp1RRqUge5nWqmFQ4dy2U

       

       

      side note, why is virtualization say [Supported, Disabled]?

       

       

      Monitor

      Name Acer H236HL on AMD Radeon R9 380 Series

      Current Resolution 1920x1080 pixels

      Work Resolution 1920x1050 pixels

      State Enabled, Primary, Output devices support, Unsafe

      Monitor Width 1920

      Monitor Height 1080

      Monitor BPP 32 bits per pixel

      Monitor Frequency 60 Hz

      Device \\.\DISPLAY1\Monitor0

      with HDMI.

       

       

      State Enabled, Primary, Output devices support, Unsafe                       

      that part worries me^

       

       

      Motherboard

      Manufacturer ASUSTeK COMPUTER INC.

      Model M5A97 R2.0 (Socket 942)

      Version Rev 1.xx

      Chipset Vendor AMD

      Chipset Model RD9x0

      Chipset Revision 02

      Southbridge Vendor AMD

      Southbridge Model SB910/950

      Southbridge Revision 40

      System Temperature 27 °C

       

      Memory slots

      Total memory slots 4

      Used memory slots 2

      Free memory slots 2

      Memory

      Type DDR3

      Size 8192 MBytes

      Channels # Single

      DRAM Frequency 866.8 MHz

      CAS# Latency (CL) 11 clocks

      RAS# to CAS# Delay (tRCD) 13 clocks

      RAS# Precharge (tRP) 13 clocks

      Cycle Time (tRAS) 35 clocks

      Bank Cycle Time (tRC) 39 clocks

       

       

      BIOS Version

      015.049.000.009

      BIOS Part Number

      113-C7660300-009

      BIOS Part Number

      113-C7660300-009