AnsweredAssumed Answered

Enabling Bezel Compensation Causes System Lockup - R9 290 - 17.7.2 & Later

Question asked by HD4870 on Oct 28, 2017
Latest reply on Jun 5, 2018 by klepp0906

I have been struggling for a long time with AMD Crimson Drivers after 17.7.1 that worked fine but of course new games benefit from new drivers.


All drivers after 17.7.1 gave me issues especially with Eyefinity and the issues range from side monitors not going to sleep to full system lockup as soon as I enable Bezel Compensation after drivers install.


Currently I have 17.10.3 and they work well but it has the issue of side 2 monitors not sleeping (monitors' power light never goes to orange for sleep) and and I can't enable Bezel Compensation at all. The system locks up when I initiate BC setup.


I am running Windows 10 64bit on Rampage III Extreme X58 motherboard, 12GB RAM, Intel Xeon W3680 and 3 BenQ 24" monitors in 5760x1080 (6048x1080 with bezel compensation). I have used update drivers method on top of older driver AND a full clean driver installation but the issue still persists.


The funny thing is, I have 2 monitors connected with DVI and one with DP to DVI cable. If I used HDMI instead of one of the 2 DVI but this gives another issue... Namely, full frequency VRAM of 1400Mhz and it won't idle at all.


If it was not for newer games benefitting from new drivers, I would've settled for the old 17.7.1 but I have the right to have my system working with new drivers when AMD claims the new drivers should work with my card and not limited to new cards. I have also been a loyal AMD customer since ATI days from 1998 till this moment and this is the first time EVER I have to ask for help with such an issue that completely breaks functionality for me.


Any help would be much appreciated.


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.