0 Replies Latest reply on Oct 28, 2017 10:25 AM by eligio19

    Game Crash - DoS2

    eligio19

      Hi there,

       

      I have a problem with this error showing up whenever I do the following:

       

      • launching the game at Fullscreen
      • alt+tab out of the game (Fullscreen)
      • a Steam Friend PMs you (which leads to tabbing out of the game)
      • play at Fake Fullscreen. (although I can launch it at Windowed Mode with huge stuttering)

       

      Error:


      --------------------------------------------------------------------------------------------------

       

       

      The game has encountered an unrecoverable DirectX error and will shut

      down.

      This error may be triggered by reasons that are not related to Divinity:
      Original Sin 2.

       

      Please try the following before restarting:

        - Disable any screen recording software you may be running.

        - Make sure you have the latest graphics drivers installed.

        - Disable SLI/CrossfireX

       

      We are sorry for the inconvenience.

       

      Error: DXGI_ERROR_DEVICE_REMOVED

      Description: Hardware device removed.

      Reason: DXGI_ERROR_DEVICE_HUNG

       

      --------------------------------------------------------------------------------------------------

       

       

       

      My GPU is HD 8500M. Ever since I switched from the integrated gfx to this, I can play at a smoother FPS but then it will crash
      provided with the conditions. It's really frustrating and I have never encountered this problem from other games. Also, I do not have
      any recording software, I have updated my graphics drivers, I do not have CrossfireX feature.

       

      Thanks in Advance.