AnsweredAssumed Answered

Game Crash - DoS2

Question asked by eligio19 on Oct 28, 2017

Hi there,

 

I have a problem with this error showing up whenever I do the following:

 

  • launching the game at Fullscreen
  • alt+tab out of the game (Fullscreen)
  • a Steam Friend PMs you (which leads to tabbing out of the game)
  • play at Fake Fullscreen. (although I can launch it at Windowed Mode with huge stuttering)

 

Error:


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The game has encountered an unrecoverable DirectX error and will shut

down.

This error may be triggered by reasons that are not related to Divinity:
Original Sin 2.

 

Please try the following before restarting:

  - Disable any screen recording software you may be running.

  - Make sure you have the latest graphics drivers installed.

  - Disable SLI/CrossfireX

 

We are sorry for the inconvenience.

 

Error: DXGI_ERROR_DEVICE_REMOVED

Description: Hardware device removed.

Reason: DXGI_ERROR_DEVICE_HUNG

 

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My GPU is HD 8500M. Ever since I switched from the integrated gfx to this, I can play at a smoother FPS but then it will crash
provided with the conditions. It's really frustrating and I have never encountered this problem from other games. Also, I do not have
any recording software, I have updated my graphics drivers, I do not have CrossfireX feature.

 

Thanks in Advance.

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