1 Reply Latest reply on Oct 26, 2017 12:54 AM by elstaci

    A8-3520M - HDMI AUDIO DRIVER Not Installed

    cam909ron

      I AM USING AN HP G7 1320DX LAPTOP WITH HDMI PORT AND I HAVE IT CONNECTED TO AN 37` INCH LG FLAT SCREEN TV WHEN I INSTALLED ALL THE DRIVERS NO HDMI AUDIO DRIVER WAS INSTALLED AND I CANNOT FIND THIS ?????? CAN ANY ONE PLEASE HELP ??? SOS SOS

      THESE ARE ALL THE LAPTOPS SPECS

       

      Overall
      General
          Operating System   Microsoft Windows 8.1 Pro
          Central Processor   AMD A8-3520M APU with Radeon(tm) HD Graphics
          User Name   cameron
      Graphics
          Video Adapter   AMD Radeon HD 6620G
          Video Memory   512.0 MB
          Screen Resolution   1920 x 1080
      Storage
          Total Memory   7.5 GB
          Free Memory   4.3 GB
          Total Hard disk   3092.2 GB
          Free Hard disk   2680.1 GB
      I/O
          Mouse   Synaptics PS/2 Port TouchPad
          Keyboard   USB Input Device

       

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      Operating System
      Computer System
          Computer Name   THE_RAIN_
          User Name   cam909ron@gmail.com
          Organization   TEAM OS
      Operating System
          OS Name   Microsoft Windows 8.1 Pro
          OS Version   6.3.9600
          Product ID   00261-50000-00000-AA464
          System Up Time   10/24/2017 1:16:45 PM
          Internet Explorer Version   11.0.9600.18817
          Microsoft DirectX Version   DirectX 11
          OpenGL Version   6.3.9600.17415 (winblue_r4.141028-1500)
      Registry
          Maximum Size   NULL MB
          Current Size   130 MB
          Status   OK

       

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      Processor MainBoard
      Central Processor
          CPU Name   AMD A8-3520M APU with Radeon(tm) HD Graphics
          NumberOfLogicalProcessors   4
          Code Name   Model 1, Stepping 0
          Manufacturer   AuthenticAMD
          Current Clock Speed   1600 Mhz
          Max Clock Speed   1600 Mhz
          Voltage   1.1V
          External Clock   100 Mhz
          Serial Number   178BFBFF00300F10
          CPU ID   AMD64 Family 18 Model 1 Stepping 0
          Socket Designation   Socket FS1
          L1 Cache   512 KB
          L2 Cache   4096 KB
          L3 Cache   0 KB
      Motherboard
          Model   3568
          Manufacturer   Hewlett-Packard
          Serial Number   PCQUU002C232G6
          BIOS Name   InsydeH2O Version CCB.03.61.31F.6A
          BIOS Vendor   Insyde
          SMBIOS Version   F.6A
          BIOS Date   5/13/2013
      BIOS Features
          PCI is supported   Yes
          BIOS is Upgradable (Flash)   Yes
          BIOS shadowing is allowed   Yes
          Boot from CD is supported   Yes
          Selectable Boot is supported   Yes
          BIOS ROM is socketed   Yes
          EDD (Enhanced Disk Drive) Specification is supported   Yes
          Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported   Yes
          Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported   Yes
          Int 13h - 5.25 / 360 KB Floppy Services are supported   Yes
          Int 13h - 5.25 /1.2MB Floppy Services are supported   Yes
          Int 13h - 3.5 / 720 KB Floppy Services are supported   Yes
          Int 13h - 3.5 / 2.88 MB Floppy Services are supported   Yes
          Int 9h, 8042 Keyboard services are supported   Yes
          Int 10h, CGA/Mono Video Services are supported   Yes
          ACPI supported   Yes
          USB Legacy is supported   Yes

       

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      Memory Device
      Memory Resource
          Total Memory   7.5 GB
          Used Memory   3.1 GB
          Free Memory   4.3 GB
          Memory Usage   41%
      Physical Memory
          Memory Bank   BANK0
          Description   Physical Memory 0
          Device Locator   Bottom-Slot 1(top)
          Capacity   4.0 GB
          Speed   1333 Mhz
          Manufacturer   Kingston
          Data Width   64 bit
          Memory Type   Unknown
          Form Factor   SODIMM
      Physical Memory
          Memory Bank   BANK0
          Description   Physical Memory 1
          Device Locator   Bottom-Slot 2(under)
          Capacity   4.0 GB
          Speed   1333 Mhz
          Manufacturer   Kingston
          Data Width   64 bit
          Memory Type   Unknown
          Form Factor   SODIMM

       

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      Drives
      Disk Drives
          Name   WD Elements 10B8 USB Device
          Media Type   External hard disk media
          Capability   2794.4 GB
          Interface Type   USB
          Partitions   1
          Total Cylinders   45599
          Total Heads   255
          Total Sectors   732547935
          Total Tracks   11627745
          Tracks Per Cylinder   255
          Bytes Per Sector   4096
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      Disk Drives
          Name   Hitachi HTS543232A7A384 SATA Disk Device
          Media Type   Fixed hard disk media
          Capability   298.1 GB
          Interface Type   IDE
          Partitions   3
          Total Cylinders   38913
          Total Heads   255
          Total Sectors   625137345
          Total Tracks   9922815
          Tracks Per Cylinder   255
          Bytes Per Sector   512
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      Disk Drives
          Name   SanDisk Cruzer Glide USB Device
          Media Type   Removable Media
          Capability   14.6 GB
          Interface Type   USB
          Partitions   2
          Total Cylinders   1904
          Total Heads   255
          Total Sectors   30587760
          Total Tracks   485520
          Tracks Per Cylinder   255
          Bytes Per Sector   512
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      Disk Drives
          Name   Lexar JD Secure II + USB Device
          Media Type   Removable Media
          Capability   3.7 GB
          Interface Type   USB
          Partitions   1
          Total Cylinders   487
          Total Heads   255
          Total Sectors   7823655
          Total Tracks   124185
          Tracks Per Cylinder   255
          Bytes Per Sector   512
          Sectors Per Track   63
          S.M.A.R.T Support   Yes
          Current Temperature   0C (32F)
      CD-ROM Drive
          Name   hp CDDVDW SN-208BB SATA CdRom Device
          Drive   F:
          Transfer Rate   -1
          Status   OK
      CD-ROM Drive
          Name   HL-DT-ST DVDRAM AP70NS50 USB Device
          Drive   G:
          Transfer Rate   -1
          Status   OK
      IDE Controller
          Name   AMD SATA Controller
          Manufacturer   AMD
          Status   OK

       

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      Display
      Video Adapter
          Name   AMD Radeon HD 6620G
          Video Processor   AMD Radeon Graphics Processor (0x9641)
          Manufacturer   Advanced Micro Devices, Inc.
          Video Architecture   VGA
          DAC Type   Internal DAC(400MHz)
          Memory Size   512.0 MB
          Memory Type   Unknown
          Video Mode   1920 x 1080 x 4294967296 colors
          Current Refresh Rate   60 Hz
          Driver Version   15.301.1901.0
          Driver Date   2/26/2016
      Monitor
          Name   Generic PnP Monitor
          Screen Height   NULL
          Screen Width   NULL
          Status   OK

       

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      Network
      LAN CONNECTION
          Product Name   Realtek PCIe FE Family Controller
          Service Name   RTL8168
          Manufacturer   Realtek
          MAC Address   28:92:4A:3E:44:64
      Wi-Fi
          Product Name   Realtek RTL8188CE 802.11b/g/n WiFi Adapter
          Service Name   RTWlanE
          Manufacturer   Realtek Semiconductor Corp.
          MAC Address   20:10:7A:77:5C:A5
      Ethernet
          Product Name   TAP-Windows Adapter V9
          Service Name   tap0901
          Manufacturer   TAP-Windows Provider V9
          MAC Address   00:FF:F6:4C:30:4A
      Other Device
      Sound Device
          Name   Digital Video Recorder
          Manufacturer   Jaksta Technologies
          Status   OK
      Mouse
          Name   Synaptics PS/2 Port TouchPad
          Manufacturer   Synaptics
          Buttons   0
          Status   OK
      Keyboard
          Name   USB Input Device
          Description   Enhanced (101- or 102-key)
          Function Keys   12
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard OpenHCD USB Host Controller
          Manufacturer   (Standard USB Host Controller)
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   AMD
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   AMD
          Protocol Supported   Universal Serial Bus
          Status   OK
      USB Controller
          Product Name   Standard Enhanced PCI to USB Host Controller
          Manufacturer   AMD
          Protocol Supported   Universal Serial Bus
          Status   OK

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

        • Re: HDMI AUDIO DRIVER
          elstaci

          according to your laptop description, HP Pavilion G7-1320DX, the last driver for this laptop is here:

           

          HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support .

           

            The only problem is that this driver supports a HD6520g and NOT a HD6620g. Here is a copy from the link above:

           

          1 of 1 people found this helpful