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A8-3520M - HDMI AUDIO DRIVER Not Installed

Question asked by cam909ron on Oct 25, 2017
Latest reply on Oct 25, 2017 by elstaci

I AM USING AN HP G7 1320DX LAPTOP WITH HDMI PORT AND I HAVE IT CONNECTED TO AN 37` INCH LG FLAT SCREEN TV WHEN I INSTALLED ALL THE DRIVERS NO HDMI AUDIO DRIVER WAS INSTALLED AND I CANNOT FIND THIS ?????? CAN ANY ONE PLEASE HELP ??? SOS SOS

THESE ARE ALL THE LAPTOPS SPECS

 

Overall
General
    Operating System   Microsoft Windows 8.1 Pro
    Central Processor   AMD A8-3520M APU with Radeon(tm) HD Graphics
    User Name   cameron
Graphics
    Video Adapter   AMD Radeon HD 6620G
    Video Memory   512.0 MB
    Screen Resolution   1920 x 1080
Storage
    Total Memory   7.5 GB
    Free Memory   4.3 GB
    Total Hard disk   3092.2 GB
    Free Hard disk   2680.1 GB
I/O
    Mouse   Synaptics PS/2 Port TouchPad
    Keyboard   USB Input Device

 

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Operating System
Computer System
    Computer Name   THE_RAIN_
    User Name   cam909ron@gmail.com
    Organization   TEAM OS
Operating System
    OS Name   Microsoft Windows 8.1 Pro
    OS Version   6.3.9600
    Product ID   00261-50000-00000-AA464
    System Up Time   10/24/2017 1:16:45 PM
    Internet Explorer Version   11.0.9600.18817
    Microsoft DirectX Version   DirectX 11
    OpenGL Version   6.3.9600.17415 (winblue_r4.141028-1500)
Registry
    Maximum Size   NULL MB
    Current Size   130 MB
    Status   OK

 

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Processor MainBoard
Central Processor
    CPU Name   AMD A8-3520M APU with Radeon(tm) HD Graphics
    NumberOfLogicalProcessors   4
    Code Name   Model 1, Stepping 0
    Manufacturer   AuthenticAMD
    Current Clock Speed   1600 Mhz
    Max Clock Speed   1600 Mhz
    Voltage   1.1V
    External Clock   100 Mhz
    Serial Number   178BFBFF00300F10
    CPU ID   AMD64 Family 18 Model 1 Stepping 0
    Socket Designation   Socket FS1
    L1 Cache   512 KB
    L2 Cache   4096 KB
    L3 Cache   0 KB
Motherboard
    Model   3568
    Manufacturer   Hewlett-Packard
    Serial Number   PCQUU002C232G6
    BIOS Name   InsydeH2O Version CCB.03.61.31F.6A
    BIOS Vendor   Insyde
    SMBIOS Version   F.6A
    BIOS Date   5/13/2013
BIOS Features
    PCI is supported   Yes
    BIOS is Upgradable (Flash)   Yes
    BIOS shadowing is allowed   Yes
    Boot from CD is supported   Yes
    Selectable Boot is supported   Yes
    BIOS ROM is socketed   Yes
    EDD (Enhanced Disk Drive) Specification is supported   Yes
    Int 13h - Japanese Floppy for NEC 9800 1.2mb (3.5, 1k Bytes/Sector, 360 RPM) is supported   Yes
    Int 13h - Japanese Floppy for Toshiba 1.2mb (3.5, 360 RPM) is supported   Yes
    Int 13h - 5.25 / 360 KB Floppy Services are supported   Yes
    Int 13h - 5.25 /1.2MB Floppy Services are supported   Yes
    Int 13h - 3.5 / 720 KB Floppy Services are supported   Yes
    Int 13h - 3.5 / 2.88 MB Floppy Services are supported   Yes
    Int 9h, 8042 Keyboard services are supported   Yes
    Int 10h, CGA/Mono Video Services are supported   Yes
    ACPI supported   Yes
    USB Legacy is supported   Yes

 

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Memory Device
Memory Resource
    Total Memory   7.5 GB
    Used Memory   3.1 GB
    Free Memory   4.3 GB
    Memory Usage   41%
Physical Memory
    Memory Bank   BANK0
    Description   Physical Memory 0
    Device Locator   Bottom-Slot 1(top)
    Capacity   4.0 GB
    Speed   1333 Mhz
    Manufacturer   Kingston
    Data Width   64 bit
    Memory Type   Unknown
    Form Factor   SODIMM
Physical Memory
    Memory Bank   BANK0
    Description   Physical Memory 1
    Device Locator   Bottom-Slot 2(under)
    Capacity   4.0 GB
    Speed   1333 Mhz
    Manufacturer   Kingston
    Data Width   64 bit
    Memory Type   Unknown
    Form Factor   SODIMM

 

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Drives
Disk Drives
    Name   WD Elements 10B8 USB Device
    Media Type   External hard disk media
    Capability   2794.4 GB
    Interface Type   USB
    Partitions   1
    Total Cylinders   45599
    Total Heads   255
    Total Sectors   732547935
    Total Tracks   11627745
    Tracks Per Cylinder   255
    Bytes Per Sector   4096
    Sectors Per Track   63
    S.M.A.R.T Support   Yes
    Current Temperature   0C (32F)
Disk Drives
    Name   Hitachi HTS543232A7A384 SATA Disk Device
    Media Type   Fixed hard disk media
    Capability   298.1 GB
    Interface Type   IDE
    Partitions   3
    Total Cylinders   38913
    Total Heads   255
    Total Sectors   625137345
    Total Tracks   9922815
    Tracks Per Cylinder   255
    Bytes Per Sector   512
    Sectors Per Track   63
    S.M.A.R.T Support   Yes
    Current Temperature   0C (32F)
Disk Drives
    Name   SanDisk Cruzer Glide USB Device
    Media Type   Removable Media
    Capability   14.6 GB
    Interface Type   USB
    Partitions   2
    Total Cylinders   1904
    Total Heads   255
    Total Sectors   30587760
    Total Tracks   485520
    Tracks Per Cylinder   255
    Bytes Per Sector   512
    Sectors Per Track   63
    S.M.A.R.T Support   Yes
    Current Temperature   0C (32F)
Disk Drives
    Name   Lexar JD Secure II + USB Device
    Media Type   Removable Media
    Capability   3.7 GB
    Interface Type   USB
    Partitions   1
    Total Cylinders   487
    Total Heads   255
    Total Sectors   7823655
    Total Tracks   124185
    Tracks Per Cylinder   255
    Bytes Per Sector   512
    Sectors Per Track   63
    S.M.A.R.T Support   Yes
    Current Temperature   0C (32F)
CD-ROM Drive
    Name   hp CDDVDW SN-208BB SATA CdRom Device
    Drive   F:
    Transfer Rate   -1
    Status   OK
CD-ROM Drive
    Name   HL-DT-ST DVDRAM AP70NS50 USB Device
    Drive   G:
    Transfer Rate   -1
    Status   OK
IDE Controller
    Name   AMD SATA Controller
    Manufacturer   AMD
    Status   OK

 

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Display
Video Adapter
    Name   AMD Radeon HD 6620G
    Video Processor   AMD Radeon Graphics Processor (0x9641)
    Manufacturer   Advanced Micro Devices, Inc.
    Video Architecture   VGA
    DAC Type   Internal DAC(400MHz)
    Memory Size   512.0 MB
    Memory Type   Unknown
    Video Mode   1920 x 1080 x 4294967296 colors
    Current Refresh Rate   60 Hz
    Driver Version   15.301.1901.0
    Driver Date   2/26/2016
Monitor
    Name   Generic PnP Monitor
    Screen Height   NULL
    Screen Width   NULL
    Status   OK

 

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Network
LAN CONNECTION
    Product Name   Realtek PCIe FE Family Controller
    Service Name   RTL8168
    Manufacturer   Realtek
    MAC Address   28:92:4A:3E:44:64
Wi-Fi
    Product Name   Realtek RTL8188CE 802.11b/g/n WiFi Adapter
    Service Name   RTWlanE
    Manufacturer   Realtek Semiconductor Corp.
    MAC Address   20:10:7A:77:5C:A5
Ethernet
    Product Name   TAP-Windows Adapter V9
    Service Name   tap0901
    Manufacturer   TAP-Windows Provider V9
    MAC Address   00:FF:F6:4C:30:4A
Other Device
Sound Device
    Name   Digital Video Recorder
    Manufacturer   Jaksta Technologies
    Status   OK
Mouse
    Name   Synaptics PS/2 Port TouchPad
    Manufacturer   Synaptics
    Buttons   0
    Status   OK
Keyboard
    Name   USB Input Device
    Description   Enhanced (101- or 102-key)
    Function Keys   12
    Status   OK
USB Controller
    Product Name   Standard OpenHCD USB Host Controller
    Manufacturer   (Standard USB Host Controller)
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard OpenHCD USB Host Controller
    Manufacturer   (Standard USB Host Controller)
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard OpenHCD USB Host Controller
    Manufacturer   (Standard USB Host Controller)
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard Enhanced PCI to USB Host Controller
    Manufacturer   AMD
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard Enhanced PCI to USB Host Controller
    Manufacturer   AMD
    Protocol Supported   Universal Serial Bus
    Status   OK
USB Controller
    Product Name   Standard Enhanced PCI to USB Host Controller
    Manufacturer   AMD
    Protocol Supported   Universal Serial Bus
    Status   OK

 

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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