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RX480 No signal to display

Question asked by n4nier on Oct 23, 2017
Latest reply on Oct 31, 2017 by ray_m

Long story short: the RX 480 crapped out after a few months of us (2 months maybe that) blue screen on boot then eventually just black screen. RMA'd the card and we recently just received the refurbished card that was claimed to be tested and working. Tried in two different systems but when the card is installed (fully plugged in) there is absolutely zero display, no post, can't get to BIOS, nothing. Tried a GTX 970 and both systems work properly.

 

We did clear drivers, BIOS is up to date, tried switch between UEFI mode and Legacy in BIOS when booting from integrated gpu, still nothing.

 

Did they really resend us another broken card after all this time and hassle?

 

(System this card is for)

PC Specs:

Windows 10 64bit

MOBO: Gigabyte GA-B85M-HD3

CPU: Xeon 1231V3

PSU: Seasonic 520W 80+ Bronze

GPU: RX 480 4gb (6 pin)

RAM: 8gb

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