3 Replies Latest reply on Oct 26, 2017 9:34 AM by ray_m

    System Service Exception (atikmpag.sys) BSOD - Radeon HD 8600/8700 - Win 8.1

    sanctuario

      Hello guys, I've been in a bind for a while now. I keep searching for solutions but nothing ever pops out that is related to my problem. Every time I open this certain game (Shadowverse), this BSOD pops out. When the laptop restarts, however, the game suddenly works fine. I haven't tried any other games that can possibly make this BSOD appear, and I don't want to try it.

       

      The solutions I see in this forum are only related to Windows 10. Can you please help me solve this? (Reverting back to an old driver is fine with me as long as it solves my problems)

       

      Here are my specs:

       

      Windows 8.1 (64 bit)

      AMD Radeon HD 8600/8700

       

      CPU Type

      Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz

       

      Radeon Software Edition

      Crimson ReLive

       

      Radeon Settings Version

      2017.0704.1721.31196

      Driver Packaging Version

      17.10.3211.1031-170704a-316029C-CrimsonReLive

      Provider

      Advanced Micro Devices, Inc.

      2D Driver Version

      8.1.1.1599

      Direct3D® Version

      9.14.10.01261

      OpenGL® Version

      6.14.10.13476

      OpenCL™ Version

      22.19.171.1024

      AMD Mantle Version

      9.1.10.0189

      AMD Mantle API Version

      102400

      Vulkan™ Driver Version

      1.5.0

      Vulkan™ API Version

      1.0.39

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.