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Rx 560 Max Resolution?

Question asked by flyimages on Oct 19, 2017
Latest reply on Oct 24, 2017 by ray_m

Does all Rx 560 max resolution differs from each manufacturer? I have a Visiontek RX 560 Overclocked 2GB GDDR5 3M graphics card, but max resolution I can only choose is 2048x1080, where my monitor is 2560x1440. I've contacted tech Visiontek, they stated max resolution is 1920x1080 which i don't beiieve, since the mfg website says "AMD's Polaris-based GPUs ship ready to encode and decode at up to 4K 60fps" my monitor resolution is below a 4k. Even my onboard graphics supports  the 2560x1440 resolution fine. Any suggestions?


What I've tried is installing drivers from original cd, uninstalled, let windows 10 find the drivers that installed, uninstalled, and even installed the drivers directly from AMD's website, device manager, shows correct display adapter, and device status "device is working properly."



Graphics card: