2 Replies Latest reply on Nov 17, 2017 1:30 AM by allizkrad

    RX 550 Help


      I have been dealing with this issue for a while now.

      To start off here are my specs of my pc:

      Asus H110M-A  Motherboard

      8GB Ram

      i5 6500 CPU

      XFX RX 550 4GB

      600 Watt PSU

      Windows 10


      So I've tested everything:

      1.Newer/Older Drivers(Tried just installing the display drivers) Of course with DDU

      2. Underclocking/Overclocking/Changing Voltages in wattman

      3. Reinstalled about 4 different version of Windows 10

      4.Tried Windows 10 Drivers

      5.Did a memory check and everything is working correctly

      6. TDR fix

      Nothing has worked, Yes I have the most up to date Bios and nothing is overclocked on my system


      So, I play any game fine. Great performance on Overwatch, Decent on Battlefield for the GPU etc.

      But theres a very older game I play Called Rose Online, that I always use Multiple clients on.

      When I run it with just 1 Client on it runs fine no problems. The moment I open 2 or more has happened almost immediately sometimes

      it takes a while but it eventually happens, my screen goes black and then recovers. I checked my event viewer and the error is 4101 amdkmdap stopped responding and has recovered.

      I've played this game doing what I am trying to do on my older system that had a very older GPU and motherboard etc. So I am baffled as to why my newer PC is having this issue yet alone my

      GPU. But every other game runs fine. Which is why I do not think I need to RMA the card. I think I would have to have alot worse issues for me to consider that the card is at fault. So I ruled out its the Card itself. Like this literally only happens when I run multiple window clients of this game. Keep in mind my CPU/GPU/Memory/Temperature is not at all that high while I have even 5 Clients open. This game doesnt require a high end gpu or anything. Its an older game.

      I provided the Event Error and then something maybe that would help you guys assist me

        • Re: RX 550 Help

          This title is over 12 years old. Unless the developers update to make it compatible with current API's and hardware, there is very little that can be done.

            • Re: RX 550 Help

              Hello i also have same problem, my screen goes black and then recovers. i also tried everything i found but without results, i cant play diablo 3 or Blade and soul, but if i play some old games i dont have that problem.

              mypc specs are:

              Mainboard Model P35-DS3 gigabyte

              Intel Core 2 Duo E6550 2.33GHz

              4GB Ram

              GIGABYTE Radeon RX 550 GDDR5 2 GB

              550 Watt PSU