1 Reply Latest reply on Jul 16, 2018 4:51 AM by sodfa

    Display driver stopped responding and has recovered....

    punkkk
    punkkk Oct 14, 2017 5:17 AM

      I am getting error " Display driver stopped responding and has recovered. Display driver AMD driver stopped responding and has successfully recovered" and i requested support from AMD Team and have done everything they suggested like:

       

      1.Perform clean uninstallation of the drivers using DDU Utility (Display Driver Uninstaller) by launching it in Safe mode. It will help you completely uninstall AMD graphics card drivers and packages from your system, without leaving leftovers behind. 

       

      2. I suggest you to refer the below links and try the Timeout Detection and Recovery suggestion provided in the thread which have resolved the issue for many users.

      https://community.amd.com/thread/180166

      https://support.microsoft.com/en-us/kb/2665946

      http://support.amd.com/en-us/kb-articles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx

       

      Did everthing they suggested me but nothing is working I have even contacted Dell but nothing is solving my problem. I am using Dell Inspiron 5459 with Windows 10 Pro (64 bit) with Radeon Graphic  AMD Radeon R5 M335 and after multiple error message my laptop freezes.

       

      Please I need an urgent help (Attached my screenshot too)