8 Replies Latest reply on Oct 16, 2017 5:27 PM by tog_was_here

    Black Screen after driver update (Rx 480 Strix 8GB)

    tog_was_here

      I have been trying to update my drivers for a while now...  Normally what will happen is that the new driver starts getting installed (when the screen goes black for a second) the whole OS will freeze and I have to hard reset it.  After the hard reset, the computer will show the startup logo, after that the windows login fails to load in.  (Just a blank screen, no cursor).  After that, I'm forced to go into safe mode (windows login shows up here) and roll back the drivers.

       

      I have attempted this multiple times and I get the same result.  I have already used the AMDCleanup Utility to try and help resolve the issue with starting from scratch.  Just the same result as well.

       

      Specs:

      Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170913-0600)

      System Manufacturer: Gigabyte Technology Co., Ltd.

      BIOS: BIOS Date: 07/16/12 16:20:51 Ver: 04.06.04

      Processor: Intel(R) Core(TM) i7-3820 CPU @ 3.60GHz (8 CPUs), ~3.8GHz

      Memory: 16384MB RAM

      Motherboard: ga-x79-up4

      Graphics Card: Radeon RX 480 Graphics

       

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