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Ryzen master incompatible with 1590x threadripper

Question asked by stormers on Oct 6, 2017
Latest reply on Oct 7, 2017 by whiskey-foxtrot

I have bought a Ryzen thread ripper with the ASUS zenith extreme, the problem that I am having is that the processor is only using 8 cores, I do not know how to set the processor so that I can use the 16 cores. I have tried to use the Ryzen master download but it is not compatible. I have only got this processor  5 days ago and I am new in the AMD field, coming from Intel based processors. Please help