The word is..that the newest version of Windows10 is not compatible with Legacy drivers from AMD. I guess you have to use the drivers furnished by Microsoft...and that breaks the switchable/dual graphics feature of all laptops....leaving you with only the integrated graphics. I will say that this is new information that I am not certain of, and have asked for clarification.
Thanks for the response. This is disappointing news.
When you say I have to use the drivers furnished by Microsoft, does this mean the drivers downloaded via Windows Update? Because those don't work either. At least the installation crashes my pc too.
I understand Your problem i want the solutions too, i am using AMD7670M on my Dell inspiron 3521 and due to this problem I cannot use my dedicated graphics and stuck in integrated intel HD 4000........... ASAP I want a way out, please community focus on this issue and help us out.
It will not happen.
"The HD5000 series products have been moved to legacy status, there are no new driver updates available for it. There are no drivers for this product for Windows 10 Creators Update."
"Radeon HD5000 and HD6000 series products have been moved to legacy status, there will be no drivers released for them."
If you're running Windows Creators Update, then there are no compatible drivers for your card.
The HD5000 series have been moved to legacy and while they supported under pre Creators Update versions of Windows, they are not supported with the Creators Update.
Is there any fix to this problem?
Yes...revert to the OS the computer was designed for.
I am having exactly the same problem but on VAIO SVE1712S1R with Radeon HD7650M, Windows 10 x64.
I was playing the game when mad green artifacts came out of nowhere, my screen went black, sound glitched to infinite loop, after ~20 sec of this hell my laptop restarted. And now every time I try to start it with AMD Driver installed, it just won't start. I just keep getting BSOD with exactly the same error code as you (VIDEO TDR FAILURE caused by atikmpag.sys).
I had to uninstall AMD Driver with DDU in safe mode just like you to be able to start my laptop.
I've tried different AMD driver versions, the trick with replacing atikmpag.sys, the trick with configuring TDR delay in regedit, updating chipset driver. And nothing has helped me.
I also disassembled my laptop to clean it from dust and other stuff but the problem is still here.
I don't think the reason of this problem is Creators Update and Legacy Driver incompatibility because I've been successfuly using Creators Update since it launched and never had BSODs like these untill this day.
In addition to my previous reply:
I installed Windows 7 x64 on my laptop (VAIO SVE1712S1RW) and tried to install latest Legacy AMD driver for Win7 x64. After the installation of the driver I got the same BSOD (except for its design) error: VIDEO TDR Failure caused by atikmpag.sys. So nothing has changed.
I also tried to install Win8 (my laptop's native OS), but it didn't even complete the installation. Laptop was just restarting everytime on 'Preparing devices 85%' stage. I guess it was trying to switch on the GPU but not successfuly.
So I'm back on Win10 x64 now, problem still exists, AMD Driver installation still causes BSODs. And I didn't see any difference between my laptop's functionality on Win7 and Win10.
So it is confirmed (at least for me) that this problem is not caused by so called 'Win10 Creators Update and Legacy Driver incompatibility'. My guess is that the reason of the problem is in hardware, not software.
That may be...but;
1. Win8 is not supported and has no drivers
2. Most common error when re-installing Win7? Not fully updating the OS Before trying to install a AMD driver.
** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:
I think the 'new' Win10 upgrade is not supporting any Legacy graphics cards (and chips)...maybe ray_m can confirm this...
I googled your laptop and sent me to Sony Vaio Support site: Download Sony VAIO SVE1512W1EB laptop drivers for Windows 10 x64 . Sony seems to have new AMD drivers from 09/22/2017 for the 7500m/7600m AMD GPU's. I would download all the new drivers for your total laptop including INTEL and updating your laptop with the new versions of Windows 10 drivers. I don't know if you have done this or not. But just case, I figure I will mention it.
Here the list of new laptop drivers for 2016/2017 :Realtek High Definition AudioVersion: 188.8.131.5254 (recommended)
Driver Type: sound card
Operating Systems: Windows 10 x64
File *.inf: HDXRT4.inf
Category: AzaliaManufacturerID.NTamd64.6.0AMD Radeon HD 7500M/7600M SeriesRealtek PCIE CardReaderRealtek PCIe GBE Family ControllerQualcomm Atheros AR9485WB-EG Wireless Network AdapterXeon(R) processor E3 - 1200 v2/3rd Gen Core processor PCI Express Root Port - 0151Xeon(R) processor E3 - 1200 v2/3rd Gen Core processor DRAM Controller - 0154Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 3 - 1E14ELAN SMBus DriverIntel(R) 7 Series/C216 Chipset Family USB 3.0 eXtensible Host Controller Installation Disk - 1E31Intel(R) Management Engine Interface