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Question asked by chrisac on Oct 2, 2017

One of our costumers is working in Cinema 4D and they randomly experience crashes during the day (About 1 or 2 times a day), this causes them to sometimes loose a good hour of work which causes a lot of frustration and anger. They say they also experience Fatal Error crashes in AutoCad randomly during the day.


They use AMD Firepro W2100 graphic cards and are running on Windows 10 with OpenGL turned off.


Usually the crash happens when they have been working for several hours and then switch between programs to for example to Firefox or Chrome, the whole screen goes black and the error presents itself.


They get the following Error:


the Bug report is included.

Version AMD.PNG


I have found other discussions from 2015 stating they have the same problem but no permanent solution came forth: