AnsweredAssumed Answered

Freesync problem with the monitor

Question asked by mdenes95 on Sep 28, 2017
Latest reply on Sep 29, 2017 by kingfish

I recently bought a Philips monitor which is advertised as a freesync monitor, but in the radeon settings it says that freesync is not supported. I also received a cd with the monitor where i found the monitor driver, and also i installed it but nothing has changed. I tried displayport as well as hdmi input but it's the same result. In the monitor menu there is no option to enable or disable freesync. Freesync range should be 46 - 75 Hz.

 

Monitor: Philips 276E8FJAB/00

Graphics card: Sapphire RX 580 Nitro+ Limited Edition

Graphics driver: 17.9.3

OS: Windows 7 64 bit Professional

 

This exact monitor is not on the amd freesync supported monitor list but the 1080p version of this monitor is there so i guess that this is also supported.

Here is the link for the monitor: http://download.p4c.philips.com/files/2/276e8fjab_00/276e8fjab_00_pss_.pdf

 

I hope someone can help me with this situation.

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