0 Replies Latest reply on Sep 24, 2017 12:34 AM by zeorion

    AODDriver4.X service failed to start due to the following error...

    zeorion

      Specs-

      • AMD Graphics Card
        • MSI Radeon RX 470 Armor 8G OC
      • Desktop or Laptop System
        • Desktop - Homebuild
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • Radeon Software Crimson Edition 17.9.2 (Device Manger Listed Driver Version 22.19.677.1)
      • Display Devices
        • Dell - S2715H 1920x1080 @60Hz DP to HDMI Adapter (not sure if active or passive, Inland adapter bought from MicroCenter Mfr Part# 097204)
        • Dell - S2715H 1920x1080 @60Hz HDMI
      • Motherboard + Bios Revision
        • MSI 970 Gaming  Bios Version 4.0
      • CPU/APU
        • FX-8350 BE
      • Power Supply Unit  Make, Model & Wattage
        • EVGA G2 750W
      • RAM
        • 16GB G.SKILL Ares Series - Model F3-1600C9D-16GAR

       

      Issue -

      Multiple crashes since installing card, Event Viewer shows similar issues- The AODDriver 4.X service failed to start due to the following error: The system cannot find the path specified.

       

      Amd OverDrive is not installed, this error still happens after a fresh clean install of most current AMD drivers. This crash happens randomly, and on AODDriver 4.1, 4.2, 4.3; 4.3.0 is new and did not show up till a fresh install of drivers completed.
      This crash shows in one of two ways -

           Display goes completely Black (Or Green) and then no response from system unless power button is held and system shuts down.

           Display becomes checkered - Red/White colored, then system becomes stable for a few hours then Black Screen.

       

      Actions happening before crash, browsing internet, watching Youtube (Netflix, Amazon Prime), no crash has happened while playing any games. Each crash time is random also, !

       

      Below is the "Details" tab from Event Viewer -

      - System

        - Provider

                [ Name]  Service Control Manager

                [ Guid]  {555908d1-a6d7-4695-8e1e-26931d2012f4}

                [ EventSourceName]  Service Control Manager

        - EventID 7000

                [ Qualifiers]  49152

          Version 0

          Level 2

          Task 0

          Opcode 0

          Keywords 0x8080000000000000

         - TimeCreated

                [ SystemTime]  2017-09-24T04:11:22.921959000Z

           EventRecordID 6539

           Correlation

         - Execution

                [ ProcessID]  792

                [ ThreadID]  1280

         Channel System

         Computer Steven-PC

         Security

      - EventData

             param1 AODDriver4.3.0

             param2 %%3

              41004F00440044007200690076006500720034002E0033002E0030000000

      --------------------------------------------------------------------------------

      Binary data:

      In Words

      0000: 004F0041 00440044 00690072 00650076

      0010: 00340072 0033002E 0030002E 0000

      In Bytes

      0000: 41 00 4F 00 44 00 44 00   A.O.D.D.

      0008: 72 00 69 00 76 00 65 00   r.i.v.e.

      0010: 72 00 34 00 2E 00 33 00   r.4...3.

      0018: 2E 00 30 00 00 00         ..0...