AnsweredAssumed Answered

Radeon relive causes a blue screen with a sad smiley?!

Question asked by noopi70 on Sep 21, 2017
Latest reply on Sep 22, 2017 by elstaci

Hello since a half year ago I have the WHEA_UNCORRECTABLE_ERROR error blue screen of death, I thought it was because of my hardware so I changed everything inside my pc (motherboard, cpu, ram & a hard drive), but now I still got the blue screen so I searched for what the problem was and I found out it was only when Relive capturing software was running but when i'm in game it doesn't happen but when I "alt+tab" it causes a blue screen and when I disable relive it doesn't happen?!


for upcoming questions:

I reïnstalled my drivers

I updated my drivers, bios , windows, etc...

I even send my gpu to an msi repair station



These are my specs :


Motherboard: MSI B350 Gaming PRO CARBON

CPU: AMD Ryzen 5 1600x

RAM (memory): Kingston 16GB 2133MHz DDR4 CL14 DIMM HyperX FURY

Graphics card: MSI Radeon R9 390 8GB Gaming

Power suply: Sharkoon WPM600 Bronze 600W ATX

SSD (operates windows): Samsung 850 EVO - 120GB

Hard drive: WD Blue, 1 TB Hard drive (SATA 600, WD10EZEX, Bulk)