0 Replies Latest reply on Sep 10, 2017 1:02 AM by maxime506

    r9 290 device stuck in infinite loop and black screen problem

    maxime506

      Hi,

       

      I have a ASUS reference 290x, I was planning to sell the card, so I detach the watercooling kit (Kraken G10 + Corsair H55) and put back the stock cooler.

       

      When testing, if I put my card in the primary PCI-E x16 slot, I have blackscreen, with the monitor giving "No Signal" with HDMI

       

      if I put my card in the secondary PCI-E, boot with a RX 480, it can be detected, and I can install the 17.7.1 driver. However, if I start benchmarking, open a mining software on the R9 290, it results in instant BSOD "device stuck in infinite loop, 0X00000EA"

       

      Anyway someone can help?

       

      My rig specs:

       

      FX-8300 stock,

       

      16GB Crucial RAM

       

      Gigabyte 970A-DS3P

       

      CORSAIR CX750M PSU

       

       

      Minidump file:

       

      Bugcheck Analysis                                    *

      *                                                                             *

      *******************************************************************************

       

       

      WHEA_UNCORRECTABLE_ERROR (124)

      A fatal hardware error has occurred. Parameter 1 identifies the type of error

      source that reported the error. Parameter 2 holds the address of the

      WHEA_ERROR_RECORD structure that describes the error conditon.

      Arguments:

      Arg1: 0000000000000000, Machine Check Exception

      Arg2: ffff9989a1718028, Address of the WHEA_ERROR_RECORD structure.

      Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.

      Arg4: 0000000000100153, Low order 32-bits of the MCi_STATUS value.

       

       

      Debugging Details:

      ------------------

       

       

       

       

      DUMP_CLASS: 1

       

       

      DUMP_QUALIFIER: 400

       

       

      BUILD_VERSION_STRING:  10.0.14393.1480 (rs1_release.170706-2004)

       

       

      DUMP_TYPE:  2

       

       

      DUMP_FILE_ATTRIBUTES: 0x9

        Hiber Crash Dump

        Kernel Generated Triage Dump

       

       

      BUGCHECK_P1: 0

       

       

      BUGCHECK_P2: ffff9989a1718028

       

       

      BUGCHECK_P3: b6000000

       

       

      BUGCHECK_P4: 100153

       

       

      BUGCHECK_STR:  0x124_AuthenticAMD

       

       

      CPU_COUNT: 8

       

       

      CPU_MHZ: e85

       

       

      CPU_VENDOR:  AuthenticAMD

       

       

      CPU_FAMILY: 15

       

       

      CPU_MODEL: 2

       

       

      CPU_STEPPING: 0

       

       

      CUSTOMER_CRASH_COUNT:  1

       

       

      DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

       

       

      CURRENT_IRQL:  f

       

       

      ANALYSIS_SESSION_HOST:  MAX-PC

       

       

      ANALYSIS_SESSION_TIME:  09-09-2017 23:34:53.0139

       

       

      ANALYSIS_VERSION: 10.0.15063.468 amd64fre

       

       

      STACK_TEXT: 

      ffffb100`8a64a728 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx

       

       

       

       

      STACK_COMMAND:  kb

       

       

      THREAD_SHA1_HASH_MOD_FUNC:  81a83ae0317433a47fcc36991983df3b6e638b71

       

       

      THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  6e16edd8c7dd677734fdbcd2397a2e35e9fae964

       

       

      THREAD_SHA1_HASH_MOD:  76cd06466d098060a9eb26e5fd2a25cb1f3fe0a3

       

       

      FOLLOWUP_NAME:  MachineOwner

       

       

      MODULE_NAME: AuthenticAMD

       

       

      IMAGE_NAME:  AuthenticAMD

       

       

      DEBUG_FLR_IMAGE_TIMESTAMP:  0

       

       

      FAILURE_BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

       

       

      BUCKET_ID:  0x124_AuthenticAMD_PROCESSOR_CACHE

       

       

      PRIMARY_PROBLEM_CLASS:  0x124_AuthenticAMD_PROCESSOR_CACHE

       

       

      TARGET_TIME:  2017-09-08T19:46:40.000Z

       

       

      OSBUILD:  14393

       

       

      OSSERVICEPACK:  1480

       

       

      SERVICEPACK_NUMBER: 0

       

       

      OS_REVISION: 0

       

       

      SUITE_MASK:  272

       

       

      PRODUCT_TYPE:  1

       

       

      OSPLATFORM_TYPE:  x64

       

       

      OSNAME:  Windows 10

       

       

      OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

       

       

      OS_LOCALE: 

       

       

      USER_LCID:  0

       

       

      OSBUILD_TIMESTAMP:  2017-07-07 03:26:09

       

       

      BUILDDATESTAMP_STR:  170706-2004

       

       

      BUILDLAB_STR:  rs1_release

       

       

      BUILDOSVER_STR:  10.0.14393.1480

       

       

      ANALYSIS_SESSION_ELAPSED_TIME:  ab7

       

       

      ANALYSIS_SOURCE:  KM

       

       

      FAILURE_ID_HASH_STRING:  km:0x124_authenticamd_processor_cache

       

       

      FAILURE_ID_HASH:  {b533751b-676e-7546-bcdc-24e6c40d0064}

       

       

      Followup:     MachineOwner

      ---------