AnsweredAssumed Answered

BSOD watchdog violation

Question asked by ]g1 on Sep 9, 2017

Hello, I have been having a very frustrating issue. I am no expert. I've looked everywhere to find a post with the same description as mine but couldn't.

Please help me! I would very appreciate your suggestions.


Problem description:

On playing video on my browser, it is guaranteed that I will get a BSOD after some minutes into the video;

This problem arises with watching any recorded video on any website on any fps and resolution; however, on watching a live video on a stream, or even playing video games, it never gives a BSOD..

On playing a YouTube video for example, my PC fan revolves quicker and eventually both screen and audio will suddenly freeze. The freeze lasts for 1-~15s; thereafter everything may either go back to normal and the video continues, or I get the BSOD. If it goes back to normal, another freeze occurs minutes later. This leads to an event@ual BSOD.

When the BSOD arrives, it displays the sad face and entails something like "stop code: DPC watchdog violation".


What I've tried:

I've updated Adobe Flash; but there's no difference.

I've tried updating my display adapter from device manager and from AMD Catalyst Control Center but in both cases, after reboot, I get an ever lasting black screen with the loading spinning dots with a free mouse like this:


on which I've waited ~90mins, tried what I could in safe mode but to no avail; then I checked for restore points, but didn't have any; so I reset PC and had to reinstall the apps which took me long time.

So before I proceed to other solutions that involve DDU, I made this post because I really don't want to reset PC again; I also have a system restore point on standby now.



OS: Windows 10 64-bit

System Manufacturer: ASUSTeK COMPUTER INC.

Model: X555DA

Processor: AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G (4 CPUs), ~1.8GHz

Display adapter: AMD Radeon(TM) R6 Graphics

Display chip type: AMD Radeon Graphics Processor (0x9874)

Display driver version: 15.201.1101.1002

Memory: 8GB RAM

BIOS: X555DA.517