AnsweredAssumed Answered

Dell Inspiron 15 3000 series sleeps randomly during gameplay (Problem with Radeon (TM) R5 M430)

Question asked by blazingskyez on Sep 8, 2017

Hi, I have a problem with my Dell Inspiron 15 3000 series laptop. My laptop keeps on randomly sleeping during gameplay. It is very frustrating because it brings me back to the login screen, and sometimes to the Dell/Windows start-up logo. I think the problem is related to a previous major windows 10 update. It seems that the problem stops when I disable my Radeon (TM) R5 M430, with only my Intel(R) HD Graphics 620 enabled. I have updated all my device drivers to the latest versions, and that hasn't helped me. I've been having this problem for a year and a couple of months now. I hope I can get help