What driver version installed, any 3rd party oc apps installed ?
Post a pic of wattman fan settings.
I have no 3rd party oc apps installed
My current driver version is 17.7.2 but when I experienced this problem a few hours ago I had version 17.8.2 (Non-WHQL), I decided to try and use the latest WHQL version after experiencing this problem rather then a non-WHQL release but that didn't fix anything.
These are the screenshots of WattMan. All the charts show readings while idling in the desktop. As you can see my GPU temperature is quite high and you can see where the fan randomly decides to start working but then just turns off again.
Thanks for the quick reply.
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Have you tried Clean Install AMD Graphics Drivers
Any apps/web pages running/minimised when you took those pics (temp & memory clock is high for idle).
For troubleshooting, disable all start up apps in task manager, no minimised apps/web pages. HW Acc in browser off ?
Run gpu-z render test, watch if fan speed increases with heat (5 mins.should do).
Possible mining virus ?, run MBAM.
Forgot, hit the wattman reset button & accept.
Ok so I ran the render test on GPU-Z and these were the results from ~5 minutes of running.
As you can see it's running pretty hot and the software recognises that my fans settings are set to run the fan at 100% speed when it gets to these temperatures but the actual speed is only ~1000 RPM and according to Global WattMan my fans should run at 6000 RPM when at 100%.
One thing I did notice was that the fans were running during the whole test which they wouldn't run the whole way through If I was playing a game.
In terms of installing the drivers, I've been doing clean installs for quite a while now using the method you linked so that shouldn't be the problem.
I just did a virus scan with Malwarebytes and there was nothing malicious found on my system.
I did all this (The virus scan afterwards) with as little open as possible, definitely with nothing open that should impact GPU usage.
Also the Global WattMan settings have been on default the whole time, I tried resetting to see if any changes were made but unfortunately nothing did.
Beginning to look like card/vbios/fan controller fail.
Don't use the manual fixed fan speed in wattman (it's borked for 380/390(the 2 I know of)).
One last test, reset wattman/restore factory defaults/do not enable wattman/run render again(stop it before 94C).
If still the same/similar low fan/high temp, then time to contact xfx support.
Yeah it looks like I'm going to be contacting XFX support, I've only had the card for about a year so I really don't want to believe that it's a physical problem but who knows. Thanks for all your time and help.
Already tried this. Thanks anyway.
Hi there, i have the same exactly problm, i did some posts about it and there is any solution!! Tell me something when u play game, it gives u a green screen? (it gives to me when the GPU goes to 99ºC)
i did already a bunch of things.
uninstall drivers with DDU and go back on drivers
installed msi after burner
update my bios
remove my graphic and clean with air spray
and much other things