Is this a laptop?
** Windows 7 and Windows 8.1 must be fully updated before attempting to install any AMD driver. All 'critical', 'recommended', and 'optional' (no language packs,etc) updates as well as any Service Packs (SP) must be installed before any attempt to install graphics drivers. If you do not get this message .... keep installing until you do:
Thanks for the advice
1. Yes it is a laptop. Lenovo Z50-75. Sorry if I confused anyone.
2. Alrighty will try that one thanks I will update it here by then
3. Extra Info :
There were 2 graphic hardware before the blue-screen, one is AMD R7 Graphics, the other is AMD R7 M260DX. The latter is missing, when I used the CCC to view my hardware.
I noticed it through the DxDiag logs (Always kept 1 as reference for something like this) and yeah, the Drivers of the latter is missing.
4. Could it be by any chance FRIED?
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(4) I doubt it.
These are the latest drivers for your laptop...the full version, never the 'minimal setup'. This is the only driver you install > APU
Make sure Win8.1 is fully updated before trying to install the AMD driver.
So I did everything and so far things are going as expected. However, I got stuck when I am installing the AMD Crimson Software that I downloaded from the link you gave me.
"Failed to load detection drivers" is what that pops out.
Here was I did,
1. Used the Uninstall a component and uninstall AMD components, except the CIM
2. Run AMD Catalyst Install Manager
3. Uninstall all the components from that point.
4. Used DDU to Clean Up anything I might missed.
5. Extraxt and install the APU driver you gave me.
6. Stuck with the phrase above when extractions were completed and installation was about to start.
May I know what should I do next?
Extra : The DDU detected the AMD R7 M260X. It is probably not broken at all, something might messed this system up.
Thanks and sorry if I kept anyone waiting. Please guide me to my next step.
Another Extra : The device managers showed me that the current displaying device is
"Microsoft Basic Display Adapter"
Update : Sorry my bad about the installation part. I ran the installer in Safe Mode. Turns out, one cannot do installation in that mode.
Good news : The installation went OK.
Bad news :
1) The DxDiag's log does not show any sign of AMD R7 M260 has been properly installed (Just like it was after the Blue-screen and before the installation)
2) The frame rates of my games is pretty bad. Fps ranging from 20-35 fps (on minimum settings on World of Tanks). It used to be 40-60 fps on the same in-game settings.
3) The AMD Radeon Settings shows no sign of Secondary Adapter (AMD R7 M260DX) in Hardware.
1) Is it suppose to be that way? It only shows AMD Radeon(TM) R7 Graphics as its Primary Hardware. I was expecting there would be another one listed down in DxDiag like it used to be when I got it. It is also not visible in the device manager.
2) Did I possibly set my graphics wrongly, in the AMD Radeon Settings? I used to have the Configure Switchable Graphic Applications option when I have CCC before the Blue-screen happened. I optimized everything there and voila things runs very smoothly (40+ fps as expected)
3) Could it be hidden for some reason or it already is under Dual-Graphic mode? If its the latter, why is it my fps runs quite poorly than before?
4) I forgot to ask. Which one is the APU and which one is the GPU? These was what I have in my head :
-AMD R7 Graphics
-AMD R7 M260DX
-AMD FX (I assumed this one is my processor)
Thanks. Really hope this can be fixed
What's this about? >
"1. Used the Uninstall a component and uninstall AMD components, except the CIM"
"I ran the installer in Safe Mode. Turns out, one cannot do installation in that mode."
I suspect you have not updated your OS. Without that...all this is a waste of time. You need to follow the guide...Exactly. Each step like it's supposed to be done...when it's supposed to be done. This is not difficult.
1. I was referring to the "Uninstall a program" feature to uninstall any AMD component". Sorry if that confused you.
2. I just knew that the APU I downloaded from the link given cannot be installed in Safe Mode. So I switch it back to normal and try installing it back. It works, but the performance is just still as bad
I am certain that the OS is updated. I checked for updates multiple of times, to ensure I really do not miss any stuff and even installed the optional ones to be safe.
Since the result of the installation doesn't quite satisfy me, I thought I might installed the APU Driver wrongly. So, I try clean uninstall , reboot and install it back, reboot again; just like the one in the guide, in case my un-installation wasn't perfectly executed.
From this point, I am not sure what should I do. Sorry, but is there anything else you might suspect went wrong? I can check it out.
Thanks in advance.