2 Replies Latest reply on Aug 29, 2017 12:19 PM by vanhelsing654

    No AMD Graphics driver is installed, or the AMD driver is not functioning properly

    elemental

      AMD Ryzen 5 1600 - Processor

      PROCESSOR   -  AMD Ryzen 5 1600

      MOBO               - Gigabyte GA-AB350-GAMING 3

      RAM                  - Corsair Vengeance LPX - DDR4 (8 GB, 2x4)

      HDD                  - SeaGate Barracuda 2TB (3.5" HDD (SATA-600) @ 210/156MB/

      Power                - Corsair RM550x (550W)

      Graphics        - ASUS ROG-STRIX-RX560-O4G-GAMING - OC Edition

       

       

      Last week I purchased a new computer with the above mentioned specs.

      We've been trying to install the correct driver for this videocard for several days now, googling and trying everything we can find.

      But in the end, every single time it all lands at the same result:

      " No AMD Graphics driver is installed, or the AMD driver is not functioning properly " while trying to open Radeon Settings.

       

      Here are some of the things we've tried:

       

      - Reinstalling Windows 10 entirely

      - Installing several version of Visual C++

      - Uninstalling all AMD related drivers and:

           - Reinstalling via Crimson ReLive

           - Reinstalling via the AMD auto-detect software

           - Reinstalling via the graphic card's dedicated driver page

           - Using "DriverEasy Pro" to download & install the drivers

      - Pretty much every single google result that you can find, while looking for this problem.

       

      We are this close to simply returning the videocard and getting a different one, because this one simply will not work.

       

      I've added some general screenshots of the error and the system information in the following imgur album:

      Imgur: The most awesome images on the Internet

        • Re: No AMD Graphics driver is installed, or the AMD driver is not functioning properly
          elstaci

          When you reinstalled Windows 10. Is it completely updated through Windows update, by any chance?

           

          Did you uninstall the AMD driver set using Windows Control Panel - Uninstall, Then used DDU (latest) to uninstall the rest of AMD leftovers in safe mode?  Plus when you reinstall the latest AMD driver set, download it manually and use the Full AMD driver set not the minimal. Also delete the installation AMD folder at C:\AMD before reinstalling a AMD driver set.

           

          Just stating some very basic troubleshooting procedures that some people may overlook or are not aware of.

            • Re: No AMD Graphics driver is installed, or the AMD driver is not functioning properly
              vanhelsing654

              Windows is fully updated when (re)installing its the first thing it does.

              So then we have a clean windows with nothing installed first thing we do is install the display driver(including HD audio an the settings driver).

              We just ran the setup that we got from the manufactures website and try to install it.

              The setup works just fine no errors, but after inspecting the device manager the display adapter has a yellow exclamation mark and with it the following error code "windows has stopped this device because it has reported problems. (code 43)".

               

              Afterwards we tried uninstalling with DDU and reinstalling. Did not work.

              Tried to install "Crimson ReLive Edition 17.8.2 Optional". Did not work.

              Uninstalling via device manager than manually search for the driver and install. Did not work.