3 Replies Latest reply on Apr 22, 2018 1:38 AM by alaskaairlines

Ryzen 5 1500x New Build - System Crashing To Black Screen

billsgymsock Sep 13, 2017 10:03 AM

Morning Guys & Gals,

I've got a bit of an issue with my brand new Ryzen 5 1500x. Currently running it absolutely stock, but no matter what its crashing.

I've just replaced my FX8320, 16gb DDR3 & MSI 970 Gaming motherboard with a Ryzen 5 1500x, Corsair Vengeance 3000mhz DDR4 8gb & a Gigabyte GA-AB350. I'm currently using my old R9 380x 4gb, Corsair H60 water cooler & Cooler Master RS750 PSU. No matter what I do it seems to crash after a few mins of gaming. I've not even attempted overclocking yet.

When i say crashing, Windows is fine, but the game itself crashes to a black screen. Any help would be massively appreciated.

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

Re: Ryzen 5 1500x Issues on new build.

billsgymsock Aug 28, 2017 3:33 AM (in response to billsgymsock)

Just spotted there was another update on the Gigabyte site for my mobo. Going to do some 3d mark stress tests & see what happens. It may behave itself after this update.
F6 is supposed to improve DDR4 compatibility
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- Re: Ryzen 5 1500x Issues on new build.
  
  billsgymsock Aug 28, 2017 4:09 AM (in response to billsgymsock)
  
  It lasted about 7.5 runs through firestrike then failed.. really not sure whats happening. Ryzen master keeps crashing as well.
  
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Re: Ryzen 5 1500x New Build - System Crashing To Black Screen

alaskaairlines Apr 22, 2018 1:38 AM (in response to billsgymsock)

Hey man, just happened to find this post months after it got posted.
Having pretty much the exact same symptoms (having black screens with sound/freezes/complete crashes where the game just closes) on all of my games, but not when browsing the internet or working on Word.
I switched and tested pretty much every part of my PC (at this point I'm pretty sure it is hardware related) except the CPU (I also have a Ryzen 5 1500x).
I was wondering if you actually figure it out yourself and if yes, how you did it.
Thanks for your help!
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