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Ryzen 5 1500x New Build - System Crashing To Black Screen

Question asked by billsgymsock on Aug 28, 2017
Latest reply on Apr 21, 2018 by alaskaairlines

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Morning Guys & Gals,

I've got a bit of an issue with my brand new Ryzen 5 1500x. Currently running it absolutely stock, but no matter what its crashing.

I've just replaced my FX8320, 16gb DDR3 & MSI 970 Gaming motherboard with a Ryzen 5 1500x, Corsair Vengeance 3000mhz DDR4 8gb & a Gigabyte GA-AB350. I'm currently using my old R9 380x 4gb, Corsair H60 water cooler & Cooler Master RS750 PSU. No matter what I do it seems to crash after a few mins of gaming. I've not even attempted overclocking yet.

When i say crashing, Windows is fine, but the game itself crashes to a black screen. Any help would be massively appreciated.

Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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billsgymsock Aug 28, 2017 3:33 AM

Just spotted there was another update on the Gigabyte site for my mobo. Going to do some 3d mark stress tests & see what happens. It may behave itself after this update.

F6 is supposed to improve DDR4 compatibility

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billsgymsock @ billsgymsock on Aug 28, 2017 4:09 AM

It lasted about 7.5 runs through firestrike then failed.. really not sure whats happening. Ryzen master keeps crashing as well.

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alaskaairlines Apr 22, 2018 1:38 AM

Hey man, just happened to find this post months after it got posted.

Having pretty much the exact same symptoms (having black screens with sound/freezes/complete crashes where the game just closes) on all of my games, but not when browsing the internet or working on Word.

I switched and tested pretty much every part of my PC (at this point I'm pretty sure it is hardware related) except the CPU (I also have a Ryzen 5 1500x).

I was wondering if you actually figure it out yourself and if yes, how you did it.

Thanks for your help!

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billsgymsock Aug 28, 2017 3:33 AM
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Just spotted there was another update on the Gigabyte site for my mobo. Going to do some 3d mark stress tests & see what happens. It may behave itself after this update.
F6 is supposed to improve DDR4 compatibility
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- billsgymsock @ billsgymsock on Aug 28, 2017 4:09 AM
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  It lasted about 7.5 runs through firestrike then failed.. really not sure whats happening. Ryzen master keeps crashing as well.
  Like • Show 1 Like1
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alaskaairlines Apr 22, 2018 1:38 AM
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Hey man, just happened to find this post months after it got posted.
Having pretty much the exact same symptoms (having black screens with sound/freezes/complete crashes where the game just closes) on all of my games, but not when browsing the internet or working on Word.
I switched and tested pretty much every part of my PC (at this point I'm pretty sure it is hardware related) except the CPU (I also have a Ryzen 5 1500x).
I was wondering if you actually figure it out yourself and if yes, how you did it.
Thanks for your help!
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Ryzen 5 1500x New Build - System Crashing To Black Screen

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