AnsweredAssumed Answered

Ryzen 3 new build won't boot up, any ideas?

Question asked by nb70 on Aug 25, 2017
Latest reply on Aug 31, 2017 by nb70

I am experienced with PC builds but not with Ryzen.

I am current using:

  • a Ryzen 3 1300X CPU,
  • an ASUS Prime B350-PLUS mother board,
  • a ZOTAC Geforce GTX 1050ti mini graphics card (plugged into the grey PCIeX16_1 slot),
  • 2 off SK hynix 8Gb 2133 Mhz RAM (plugged into slots 2 & 4) and
  • a 550W power supply (with 1 x 24 pin connector, 1 x 4 pin connector, 2 x SATA connectors and 3 X MOLEX  connectors).

All connections, cards, front panel wires and CPU are installed correctly and checked.

When powered up the power LED lights up, the LEDs at the graphics card ports light up, fans on the CPU, graphics card, case, power supply start up and the Hard Drive powers up but I get nothing on the monitor or a boot up.

I'm not sure if I require a power supply with an 8 pin connector and not the 4 pin (which I was lead to believe is compatible with the Ryzen mother board) and it appears the reset button on the case doesn't operate (although this might be a separate issue).

Is anyone able to point me in the right direction please?