AnsweredAssumed Answered

[HD 7970m] Driver Installation Freeze

Question asked by alfredofrota on Aug 24, 2017
Latest reply on Sep 12, 2017 by amdmatt


I have a clevo 150m (i7, 8g ram, radeon 7970m) with windows 10. A few days ago radeon started to crash during games. I decided to reinstall the driver from scratch, but it froze during the installation. In the device manager of windows 10 it appears as 'basic video adapter windows'. If I update the driver, either through windows or trying to install directly from the amd site, it freezes.



On bios appears radeon hd 7970m



I do not know what to do. I already formatted and the problem remains


ps: sorry, i dont speak english very well


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.