7 Replies Latest reply on Sep 12, 2017 6:58 AM by amdmatt

    [HD 7970m] Driver Installation Freeze

    alfredofrota

      Hello,

      I have a clevo 150m (i7, 8g ram, radeon 7970m) with windows 10. A few days ago radeon started to crash during games. I decided to reinstall the driver from scratch, but it froze during the installation. In the device manager of windows 10 it appears as 'basic video adapter windows'. If I update the driver, either through windows or trying to install directly from the amd site, it freezes.

       

       

      On bios appears radeon hd 7970m

       

       

      I do not know what to do. I already formatted and the problem remains

       

      ps: sorry, i dont speak english very well

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.