0 Replies Latest reply on Aug 23, 2017 11:13 AM by andriestacq

    Rendering error

    andriestacq

       

      Describe your system:

      • AMD Graphics Card
        • AMD FirePro W4170M
        • Intel(R) HD Graphics 4600
      • Desktop or Laptop System
        • Dell Precision M2800
      • Operating System
        • Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170512-0600)
      • Driver version installed
        • 21.19.384.3
      • Display Devices
        • Dell displays 27" @ 3840 x 2160 (32 bit) (59Hz) (native)
        • Dell Display 24" @ 2560 x 1440 (32 bit) (59Hz) (native)
      • Motherboard + Bios Revision
        • Make and model; e.g. Asus P8P67 Deluxe Bios Version 6643
      • CPU/APU
        • Intel(R) Core(TM) i7-4810MQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
      • RAM
        • 16384MB RAM

      Describe your issue:

      • When using our custom 3D tool the tool does not want to load on the intel graphical card,
      • when changed in the AMD catalyst center to best performance, it runs but the renderer fails to render the images correctly.
      • I get an image as like the attached image when I try to rotate the object.
      • This problem did not occur earlier, it worked perfectly to somewhere before my summer holiday.
      • Any idea what I can do
        • already tried reinstalling all drivers
        • windows update
        • reinstalled the custom software