AnsweredAssumed Answered

Error message: any driver install...

Question asked by t-lord on Aug 19, 2017
Latest reply on Aug 31, 2017 by ray_m



I have a very big problem: since 2 days, I'm trying to correctly install drivers but,

Every time I install it new to try to find the voucher, I have an error message which displays saying " no AMD driver is installed or the AMD driver is not correctly install. Please install the AMD driver adapted to your equipment AMD."

But, I have install all that I could find which seemed to be the voucher but the message persists. I actually have drivers version 17.30.1041 .


  • AMD Graphics Card
    • Sapphire radeon 560 rx Pulse
  • Desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • E.g. Radeon Software Crimson Edition 17.30.1041
  • Motherboard + Bios Revision
    • ATX Socket FM2 - FM2+ DDR3 SDRAM
    • AMD double core A4
  • Power Supply Unit  Make, Model & Wattage
  • Corsair CP-9020097-EU VS Series VS550 ATX/EPS 80 PLUS 550W

  • RAM
    • 8 GB

If anybody has a solution to this problem, I'm not counter.


(Sorry for my language, I'm not English.)



Thanks ^^Capture.PNG<the error message (in French).