4 Replies Latest reply on Aug 19, 2017 5:40 PM by panpod

    AMD Radeon (TM) R9 390 Series update 17.7.2 fails to install with error code 1603*

    panpod
      Install Manager
      Installation Report
      08/18/17 15:05:21

       

      Hardware information
      NameAMD Radeon (TM) R9 390 Series
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x67b1
      Vendor ID0x1002
      Class Code0x030000
      Revision ID0x80
      Subsystem ID0x2358
      Subsystem vendor ID0x148c
      Other hardware
      Existing packages
      AMD Software
      AMD Problem Report Wizard
      AMD Display Driver
      HDMI Audio Driver
      AMD USB Filter Driver
      AMD Catalyst Control Center
      ACP Application
      AMD DVR
      AMD Settings Branding
      Packages for install
      AMD Software
      Final Status:Success
      Version of Item:9.0.000.8
      Size:20 Mbytes
      HDMI Audio Driver
      Final Status:Success
      Version of Item:10.0.1.01
      Size:1 Mbytes
      AMD Display Driver
      Final Status:Success
      Version of Item:22.19.662.4
      Size:90 Mbytes
      AMD Radeon Settings
      Final Status:Fail
      Version of Item:2017.0720.1902.32426
      Size:150 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes

      Other detected devices
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0xaac8
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x00
      Subsystem ID0xaac8
      Subsystem vendor ID0x148c
      ATI Integrated SATA Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4391
      Vendor ID0x1002
      Class Code0x010601
      Revision ID0x40
      Subsystem ID0x84dd
      Subsystem vendor ID0x1043
      ATI Integrated Azalia Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4383
      Vendor ID0x1002
      Class Code0x040300
      Revision ID0x40
      Subsystem ID0x854b
      Subsystem vendor ID0x1043
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1601
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a19
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1a
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a16
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1f
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1603
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1c
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1600
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a18
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1605
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a14
      Vendor ID0x1002
      Class Code0x060000
      Revision ID0x02
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1e
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1602
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4384
      Vendor ID0x1002
      Class Code0x060401
      Revision ID0x40
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1b
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002
      ATI Integrated SMBus Support
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x4385
      Vendor ID0x1002
      Class Code0x0c0500
      Revision ID0x42
      Subsystem ID0x4385
      Subsystem vendor ID0x1002
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x1604
      Vendor ID0x1022
      Class Code0x060000
      Revision ID0x00
      Subsystem ID0x0000
      Subsystem vendor ID0x0000
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x5a1d
      Vendor ID0x1002
      Class Code0x060400
      Revision ID0x00
      Subsystem ID0x5a14
      Subsystem vendor ID0x1002

      Error messages
      Package Manager Install Package Failure!