AnsweredAssumed Answered

amd relive recording preview is blank green

Question asked by ryze2prime on Aug 17, 2017
Latest reply on Aug 31, 2018 by killshot

Describe your system:

  • AMD Graphics Card
    • rx470 4gb
  • Desktop or Laptop System
    • custom built desktop
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • E.g. Radeon Software Crimson relive Edition 17.7.2
  • Display Devices
    • not sure about this question? radeon(TM) rx 470 graphics
  • Motherboard + Bios Revision
    • asus b15om pro4s
    • intel i5 6500 3.20ghz
  • Power Supply Unit  Make, Model & Wattage
    • super flower Hx serius 450w 80plus GOLD
  • RAM
    • 8GB

Describe your issue:

  • Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.
  • the game is player unknown battlegrounds a early access game which has not been fully optimised yet. how ever this effects the game at the lowest settings and even other games like overwatch
  • the settings of the game are custom. i have a screen shot
  • what tends to happen is all of a sudden relive fixes it self and im able to record normal clips. then all of a sudden i look on preview and half way through the clip preview it freezes completely. so i go and record another clip and this time it just goes blank green. i can still hear audio and sometimes see mouse crusir but thats about it. the issue seems to have a cycle of steps. fixes it self-works for a bit-half the preview is fine and then freezes- then green screen.
  • this didnt happen before the update before 17.7.2 but i dont think that the reason. searched for answers everywhere and to no avail