2 Replies Latest reply on Aug 31, 2018 8:12 AM by killshot

    amd relive recording preview is blank green

    ryze2prime

      Describe your system:

      • AMD Graphics Card
        • rx470 4gb
      • Desktop or Laptop System
        • custom built desktop
      • Operating System
        • Windows 10 64bit
      • Driver version installed
        • E.g. Radeon Software Crimson relive Edition 17.7.2
      • Display Devices
        • not sure about this question? radeon(TM) rx 470 graphics
      • Motherboard + Bios Revision
        • asus b15om pro4s
        • 015.050.000.000
      • CPU/APU
        • intel i5 6500 3.20ghz
      • Power Supply Unit  Make, Model & Wattage
        • super flower Hx serius 450w 80plus GOLD
      • RAM
        • 8GB

      Describe your issue:

      • Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.
      • the game is player unknown battlegrounds a early access game which has not been fully optimised yet. how ever this effects the game at the lowest settings and even other games like overwatch
      • the settings of the game are custom. i have a screen shot
      • what tends to happen is all of a sudden relive fixes it self and im able to record normal clips. then all of a sudden i look on preview and half way through the clip preview it freezes completely. so i go and record another clip and this time it just goes blank green. i can still hear audio and sometimes see mouse crusir but thats about it. the issue seems to have a cycle of steps. fixes it self-works for a bit-half the preview is fine and then freezes- then green screen.
      • this didnt happen before the update before 17.7.2 but i dont think that the reason. searched for answers everywhere and to no avail
        • Re: amd relive recording preview is blank green
          larsbars

          My brother in-law has a similar issue, when using ReLive constantly. For him, an increasing amount of his clips record ALL GREEN. The screen is just bright green, for the entire duration of the clip. You can hear the game sound, but you can't see anything in the ReLive footage.

          Here are his specs:

           

          AMD Graphics Card

          • RX 460 2GB
          • Desktop or Laptop System
            • custom built desktop
          • Operating System
            • Windows 10 64bit
          • Driver version installed
            • Radeon Software Crimson relive Edition 17.9.2
          • Display Devices
            • Samsung 1080p 75hz freesync monitor
          • Motherboard + Bios Revision
            • Gigabyte B350 MicroATX
            • Not sure.
          • CPU/APU
            • Ryzen 3 1200
          • Power Supply Unit  Make, Model & Wattage
            • Corsair TX650M
          • RAM
            • 8GB

           

          I advised my brother in law to work around it by using the Xbox Game Bar to record PUBG clips, but it would be great to have the green ReLive clips resolved.

          • Re: amd relive recording preview is blank green
            killshot

            try turning on borderless region capture