AnsweredAssumed Answered

Radeon Software Crimson ReLive Edition 17.7.2 stuck on installation

Question asked by ladychasaka on Aug 15, 2017
Latest reply on Aug 15, 2017 by kingfish

Hi all. I run my desktop as an admin, so that is not the issue here. I had an older version of Relive, and I got notified that there was a new update. So I downloaded the new update and now it won't install on my desktop.


Here are my specifications


Graphic Card - AMD Radeon R7 200 series

Desktop - custom built

OS - Windows 7 64 bit

Driver version installed - No current ReLive version (uninstalled the old version to install the new version)

                                        Current Graphic Card Driver version - 21.19.525.258  Date: March 16 2017 (got the info from dxdiag)

Display device -  generic PnP monitor (according to dxdiag) - not the issue here anyway

Motherboard: Gigabyte Technology Co. Ltd. GA-970-Gaming SLI-CF (CPU 1)

CPU - AMD Phenom II X6 1050T

RAM - 16 GB


Now - I'm gonna get more specific about the issue I am having with the new software.


I have no problem downloading the file.

I start installing the software using the default settings provided at the start.


When the EULA comes up, I scroll down and click on the bottom "Accept and Install"





I've rebooted several times and tried installing.


That darn button just won't work.


I've already uninstalled the old version of Relive. So that shouldn't be an issue.


What can I do to actually install the software?


I really wish that AMD had separate files just for the graphic card driver itself. I don't want the software package.