Normaly when you are installing drivers, the monitor flashes in black and some of them takes some time, syncing resolutions, did you wait a few minutes before you force to shutdown your pc?
Go in safe mode and use ddu to remove older drivers that you have and try install again with administration rights.
Forget to mention, download the drivers for your graphic version manually from the AMD website and install them, dont use any othe method to install them (windows update or crimson).
thank you for your reply
ye i already done that alot of times... reinstaled operation system and
nothing... I see that alot of people have this issue with no solution... i
see that the problem is with microsoft (Windows) and the amd cuz this is
driver issues ... i already tryed several diferent drivers and nothing... I
dont know if i need to buy a new gpu to solve the issuo or someone can
2017-08-12 22:53 GMT+01:00 hotrith <firstname.lastname@example.org>:
Re: windows 10- get black screen when i download drivers in *General
there is something that you can try, but is rare if it fix the issue, and you are in your own risk
take off your graphic card and clean the pci-e connector and the graphic connector too
i had some faulty products before, that in some way the graphic card crashs the pc even in bios or recognize as unknown model, i done it 1 AMD graphic and 2 Nvidia´s, and i only had sucess in the 2 product, 1 of the nvidia, didnt do nothing... you can try it, just be carefull.