0 Replies Latest reply on Aug 12, 2017 9:46 AM by dhammanupassana

    Black screen after enable Scaling GPU




      I installed driver for graphic card Radeon 550x for Windows 7. I had Windows 8.1. Drivers Installed and worked well.

      After I enabled Scaling GPU and suddenly screen became black.

      How can I switch off Scaling GPU? I can not enter in Safe Mode, I press F8, then boot device - press SSD, then press F8 again, but black screen again.


      *AMD Graphics Card

           *AMD RX 550

      *Desktop or Laptop System


      *Operating System

           *Windows 8.1. Home 64 bit Professional

      *Driver version installed

           Crimson ReLive Edition 17.7.2 for Win 7

      *Display Devices

      4K Monitor; 3840x2160 (60Hz), Display Port

      *Motherboard + Bios Revision

      Asus 370x Prime Pro


           *AMD Ryzen 7 1700 8-Core


           *16GB x 2 DDR4