3 Replies Latest reply on Aug 21, 2017 12:00 PM by ray_m

    What should I do now? RMA Related question


      I sent in my cpu for warranty and I got an email that it passed test/inspection and that I should get details on when my replacement product is getting shipped.



      An hour later it says that they confirmed receipt of the CPU and that


      "This is to confirm receipt of your defective product which you shipped

          back to us as part of the Cross Ship Warranty Replacement.


          This completes this transaction and we thank you for your business."



      should I just wait? Send in another rma ticket? Any suggestions is helpful.


      RMA # 2000239308