AnsweredAssumed Answered

low resolution

Question asked by kromatika on Aug 9, 2017

Good morning.

I installed a Firepro W7100 1 month ago with a Philips 288P 4K monitor, but connecting it to one of the 4 video outputs on the card I can set the maximum resolution to 1920x1080 while connecting it to one of the other 3 ports on the card works at 4K resolution. Is this a Firepro hardware problem, or is it a driver or setup issue? Also, using Vegas Pro 14, after you start the Titler Pro 3 application, the program crashes, and in the Vegas preview window appears a message that says you will upgrade your video card firmware (which is up to date)


Thank you