11 Replies Latest reply on Sep 24, 2017 9:11 AM by megahellsing

    AMD Radeon R7 graphics + R8 M435DX -> Driver is updated but when I try to open the Radeon Settings app, it says that no AMD driver is installed


      I recently bought an ASUS-X555Q notebook a few days ago. It has an AMD Radeon R7 Graphics + an AMD Radeon R8 M435DX card (2 GB total).


      Recently (2017-08-05) I got a notification from ASUS there was an update for the AMD Radeon graphic card (The update was successful)


      Whenever I try to open to Radeon Settings (desktop app) I get the error: "No AMD graphics driver is installed or the AMD driver is not functioning properly"

      (PS: I did not attempt to open the app before I got the ASUS AMD driver update notification).


      I went to AMD's website and got the auto detect software and tried to update my driver, and it notified me that I already had the most current driver installed.


      I then tried via my Device Manager to first update the R7 driver (the install worked), then I attempted to update my R8 (it failed while installing: Code 43 from Windows appeared).


      On my computer settings I only see 1 GB dedicated to graphics instead of 2 GB (please see the attached files).


      How do I fix this?