AnsweredAssumed Answered

Windows stuck on black screen after installing AMD driver

Question asked by baidya99 on Aug 2, 2017
Latest reply on Aug 4, 2017 by ray_m


OS: Windows 10 64bit (Creators Update installed)

Driver: Crimson ReLive 17.7.2

Graphics Card: Radeon R9 M375

Laptop: Lenovo Z51-70 80K60002IN



After installing the latest driver I found my laptop to hang in the boot process or boot slowly and hangs while working on it. I have uninstalled and performed clean install several times. I have even tried installing previous versions but the problem persists. Sometimes the laptop even hangs while installing the driver. After uninstalling the laptop boots properly without any problem but on installing the problem appears again. I can boot in safe mode when it is installed and when I disable either the Integrated graphics driver(intel) or AMD driver the problem vanishes and it boots properly. But it seems I require both of them to be enabled for AMD graphics card to work.


Please help solve the problem.